Mercedes-Benz of Houston North - Service Center

Service Dept and Yamileth exceed all expectations. Communication from scheduling my appointment to picking up my vehicle is important. They clearly understand what is important to customers. Communication from scheduling my appointment to picking up my vehicle is important. They clearly understand what is important to customers. More

Christina was by far the best service manager I’ve worked with. She was very helpful in getting me in and out. Made me feel important and my time was valuable. with. She was very helpful in getting me in and out. Made me feel important and my time was valuable. More

Service is professional and efficient. Quality work every time I take my car in for the annual service. Quality work every time I take my car in for the annual service. More

Singularly the best service I have ever received there since 2020. Needed A service and A/C service. They called and offered loaner car and switched my appointment. Loaner was stress free and my rep , since 2020. Needed A service and A/C service. They called and offered loaner car and switched my appointment. Loaner was stress free and my rep , Yamileth Hernandez was super at keeping me updated and made sure I got home quickest route. Needed 2 new tires and she found the best price. I did not even know my tires were 'run flat' for 50 miles!!! Overall good experience. She went above and beyond. Thanks More

Good service and workmanship from the entire team. Work completed on time, good communications throughout Work completed on time, good communications throughout More

EXCELLENT ASSISTANCE AND EXCELLENT SERVICE. JASON FLEEKS IS A VERY TOP-NOTCHED, EFFICIENT AND EFFECTIVE SERVICE ADVISOR. JASON FLEEKS IS A VERY TOP-NOTCHED, EFFICIENT AND EFFECTIVE SERVICE ADVISOR. More

Ana is always polite and helpful when I arrive at the dealership for service wonderful dealership for service wonderful More

The service was great. I received a text showing my vehicles and the findi gs. I received a text showing my vehicles and the findi gs. More

The service date was long but the service dept was backlog with cars to be serviced backlog with cars to be serviced More

I’m appreciative of MB North they always take the best care of me & my vehicle. The only thing that bothers me is my vehicle was given to me without one drop of windshield washer fluid. And I mean not one care of me & my vehicle. The only thing that bothers me is my vehicle was given to me without one drop of windshield washer fluid. And I mean not one drop, which is quite ironic because when I dropped it off it definitely had fluid in the reservoir. Not too happy about that. More