Mercedes-Benz of Houston North - Service Center

I can always count on the Mercedes North service team to get the job done! Jason and the team are quite professional during my service appointments. During my most recent visit, as usual, Jason clearly list get the job done! Jason and the team are quite professional during my service appointments. During my most recent visit, as usual, Jason clearly listened to my needs and kept me informed on the status of my vehicle. I appreciate the reliability of the work. I will continue to go nowhere else! Thanks! More

Very professional, great customer service. Service was quick during my lunch break. Everyone was friendly and had good vibes. They even washed and vacuumed my car for me. Service was quick during my lunch break. Everyone was friendly and had good vibes. They even washed and vacuumed my car for me. More

Excellent customer service. Cindy went above and beyond when I was running late to pick up my car. Cindy went above and beyond when I was running late to pick up my car. More

Team was amazing! They had everything ready to go for me when I got there. And was very courteous. They had everything ready to go for me when I got there. And was very courteous. More

I like the fact that there customer service is getting better and inside of the waiting area was clean. plus plenty of snacks better and inside of the waiting area was clean. plus plenty of snacks More

Service was great. Communication was outstanding, and service was smooth. I was in and out in no time for both drop off and pick up. Car is running great. Communication was outstanding, and service was smooth. I was in and out in no time for both drop off and pick up. Car is running great. More

This is my second Mercedes Benz. I have always had good service when getting my cars yearly service. My Salesman for both cars is a fantastic salesman. I appreciate the service are I have always had good service when getting my cars yearly service. My Salesman for both cars is a fantastic salesman. I appreciate the service area letting me know what service my car needs.My service analyst is very knowledge. When I have to leave my car for service I always get a ride to my home before and after service. More

Great Service. Great Customer Relation. I was very Pleased with great quality and expertise. It was a very Pleasant Experience. Great Customer Relation. I was very Pleased with great quality and expertise. It was a very Pleasant Experience. More

Sales team and service department are great! ! We’ve been using them for years and won’t go anywhere else. ! We’ve been using them for years and won’t go anywhere else. More

Service Appointment by phone fine, nice but no one came to receive me when I arrived. They charged a lot for a simple tire rotation and balance. Service B was prepaid so not much to say. They sent me an U to receive me when I arrived. They charged a lot for a simple tire rotation and balance. Service B was prepaid so not much to say. They sent me an Uber to pick up car, that I appreciate a lot. Also found a loose facia screw and fixed it. More