Mercedes-Benz of Houston North - Service Center

This and previous experiences at this dealership have been excellent. The service personnel are very knowledgeable and efficient. I highly recommend this place to new buyers and current owners. been excellent. The service personnel are very knowledgeable and efficient. I highly recommend this place to new buyers and current owners. More

They take care of their customers and the staff goes out of their way to make sure of it! of their way to make sure of it! More

My experience with the service department from the time i arrived and left was outstanding, my service advisor Jason Fleets is the best . Very knowledgeable arrived and left was outstanding, my service advisor Jason Fleets is the best . Very knowledgeable More

Ahmed made every step of the process goes very smoothly. He was welcoming, attentive, professional and efficient. He was welcoming, attentive, professional and efficient. More

5 star service is always given no matter the make/ model or year of your vehicle. or year of your vehicle. More

Great customer service. The process was very smooth and easy. The staff was helpfull and friendly. The process was very smooth and easy. The staff was helpfull and friendly. More

Would recommend a friend, dealership is very clean, employees are very nice but the wait on a loaner is 2 to 3 weeks when getting a service employees are very nice but the wait on a loaner is 2 to 3 weeks when getting a service More

The people i encounter at this dealership are very pleasant and helpful. Specifically Ana always makes sure to address any concerns or questions I may have. pleasant and helpful. Specifically Ana always makes sure to address any concerns or questions I may have. More

Working with Christina was an amazing experience. Truly what I would expect from a Mercedes dealership. She was able to identify a problem that a precious dealership had had the car come in for twice Truly what I would expect from a Mercedes dealership. She was able to identify a problem that a precious dealership had had the car come in for twice on a car with less than 3k miles. She sent me the payment request before I arrived and met me at the door with my car for me to pick up. Won’t go anywhere else now. Stellar work that actually makes me feel appreciated as a customer. More

If you don’t have Anna Alvarez, as your service rep, You are missing out. This lady knows her job. Her service is impeccable. She only gets the job done but she keeps her word. She is the best part of me bu are missing out. This lady knows her job. Her service is impeccable. She only gets the job done but she keeps her word. She is the best part of me buying my car at this dealership. Thank you Anna. More