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Mercedes-Benz of Houston North - Service Center

Houston, TX

4.6
394 Reviews

394 Reviews of Mercedes-Benz of Houston North - Service Center

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December 29, 2022

The dealership is always clean, friendly and professional. From the time I pull in I feel welcomed. More

by carlosmuraira1507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana
Jan 02, 2023 -

Mercedes-Benz of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 29, 2022

This was my first service appointment and I found it to be a very nice experience! ANA ALVAREZ, was very professional and helpful throughout the entire process! If I had any questions I could call her and More

by reddiva2164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Alvarez
Jan 02, 2023 -

Mercedes-Benz of Houston North responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

December 26, 2022

Ana was amazing. She was very helpful and knowledgeable. She explained the process well, made accommodations for my inconvenience, and was very friendly and kind. More

by Ebony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana
Dec 28, 2022 -

Mercedes-Benz of Houston North responded

Hi Ebony, thank you for your kind review; we are happy to pass along your comments to Ana here at Mercedes-Benz of Houston North! We hope to see you soon!

December 26, 2022

Attentive detailed service provided! My service rep Jason is the best very effective and customer oriented! More

by Toms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason is outstanding!
Dec 28, 2022 -

Mercedes-Benz of Houston North responded

Hi Toms, thank you for your kind review; we are happy to pass along your comments to Jason here at Mercedes-Benz of Houston North! We hope to see you soon!

December 19, 2022

I received Great Service and working with Ahmed is the best! He is very professional and attentive to the needs concerning my vehicle. More

by rashidaspeterson
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmed
Dec 22, 2022 -

Mercedes-Benz of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 19, 2022

Christina was awesome to work with. I had taken my car to another local dealership and North Freeway did a better job. I received a video from the tech going over any issues with my car More

by Ghenson4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Ferri, Anna (service advisor)
Dec 22, 2022 -

Mercedes-Benz of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 17, 2022

I am so grateful for Mercedes-Benz of Houston North! As a widow, they go out of their way to help me keep track of any service my car needs, at 81. I am most appreciative of this! More

by carolesydow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yamileth Hernandez
Dec 19, 2022 -

Mercedes-Benz of Houston North responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 14, 2022

Really good Vary friendly and knowledge of the work being performed,. He explained l. Detail the work being performed. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor
Dec 19, 2022 -

Mercedes-Benz of Houston North responded

Hi Paul, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

December 08, 2022

This dealership is the greatest. From the employees to management they are total professionals. We keep coming back because they treat us like family. More

by AM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Feri
Dec 12, 2022 -

Mercedes-Benz of Houston North responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Houston North. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us anytime! Take care!

December 08, 2022

Once again, thank you to Mr. Trevino, for his excellent support. Thanks to him our van was ready on time and my son could assist at his business event in Dallas. As always it was More

by valles.pedro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Trevino
Dec 12, 2022 -

Mercedes-Benz of Houston North responded

Hi, thank you for your kind review; we are happy to pass along your comments to Trevino here at Mercedes-Benz of Houston North! Feel free to stop by if you ever need any more help.

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