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Mercedes-Benz of Houston North - Service Center

Houston, TX

4.6
394 Reviews

394 Reviews of Mercedes-Benz of Houston North - Service Center

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January 18, 2023

Excellent service, very friendly people. My experience at this dealership have always been a great one anytime I come here. More

by leoobakozuwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor
Jan 22, 2023 -

Mercedes-Benz of Houston North responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 14, 2023

The service at Mercedes-Benz of North Houston is top-notch! They are thorough and do a great job. Carlos was able to negotiate with my extended warranty provider to get the necessary repairs covered More

by jenninherrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Trevino, AJ
Jan 20, 2023 -

Mercedes-Benz of Houston North responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston North. We appreciate your recommendation of Mercedes-Benz of Houston North and we hope to be of service again in the future.

January 12, 2023

Great place to get our vans serviced. Prices are reasonable and they always treat us like we are the only customer they have. Thankyou Christina for all you do! More

by chazelton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charistina
Jan 18, 2023 -

Mercedes-Benz of Houston North responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

January 10, 2023

Great service from Jason Fleeks. He always takes great care of me and my car whenever I need maintenance work or additional work on my vehicle. It's good to have a service advisor w More

by Laurie Nim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fleeks
Jan 13, 2023 -

Mercedes-Benz of Houston North responded

Hi Laurie, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Houston North. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

January 09, 2023

Each time I've had my Mercedes Sprinter Van serviced at MB North the process has been excellent. Carlos Trevino is very professional, knowledgeable, and personable. Trevino is always clear, specific, and More

by edsuemuth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevino
Jan 12, 2023 -

Mercedes-Benz of Houston North responded

Hi Edsuemuth, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

January 04, 2023

This is our third Mercedes from MB North and the service has always been excellent. Our Service Advisor Jason Fleeks is very knowledgeable and professional. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fleeks
Jan 06, 2023 -

Mercedes-Benz of Houston North responded

Hi Gary, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 02, 2023

Friendly environment Knowledgeable workers Need more staff for the service department Great communication Need better way to manage service appointments More

by Ebonyrn2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jensia
Jan 06, 2023 -

Mercedes-Benz of Houston North responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 31, 2022

I had an issue with the service center and they resolved it very quickly. They are a stand up Team!! Mr. Darryl Davis and Mr. Jason are stand up guys!! More

by davidare13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Davis and Jason
Jan 04, 2023 -

Mercedes-Benz of Houston North responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Jan 04, 2023 -

davidare13 responded

Thanks a Thousand and more!!!

December 29, 2022

Great service staff! In and out quickly and all services done professionally with all issues. More

by Kharris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fleeks
Jan 02, 2023 -

Mercedes-Benz of Houston North responded

Hello Kharris, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 29, 2022

He took the time to explain everything about my car and what was going on with it More

by leisha.crawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arhmed
Jan 02, 2023 -

Mercedes-Benz of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

Jan 02, 2023 -

leisha.crawford responded

Thanks for a job well done

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