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Mercedes-Benz of Houston North - Service Center

Houston, TX

4.6
394 Reviews

394 Reviews of Mercedes-Benz of Houston North - Service Center

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January 31, 2023

When I phoned to make the appt. , the receptionist was very helpful. Ahmed was prompt and professional. Will definitely return in the future. More

by Dotdonna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmed
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Feb 05, 2023 -

Mercedes-Benz of Houston North responded

Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

January 25, 2023

Always there to help when you need them. Great customer srvice. Thorough car inspections. Christina is best customer service provider i have ever worked with. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Feri
Report | Print
Jan 30, 2023 -

Mercedes-Benz of Houston North responded

Hello George, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 24, 2023

My Service Advisor, Mr. Jason Fleeks, provided exceptional customer service when I brought my car in to be serviced. The entire experience was flawless because of Jason's p More

by B. LaCour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fleeks
Report | Print
Jan 27, 2023 -

Mercedes-Benz of Houston North responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 23, 2023

It was a good experience coming to Mercedes Benz of Houston North. Really like the way they attend you More

by Josuegutierrez726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Todd
Report | Print
Jan 26, 2023 -

Mercedes-Benz of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 22, 2023

ALL REPAIRS WERE DONE IN A TIMELY MATTER. THE ADISOR RECOMMEDED EVERY SOLUTION FOR MY VEHICLE AND I WAS ABLE TO SELECT THE SERVICE NEEDED BASED ON THE REQUIREMENTS VERSUS RECOMMENDATIONS. I A More

by PHILLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JASON
Report | Print
Jan 24, 2023 -

Mercedes-Benz of Houston North responded

Hello Philly, we are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!

January 21, 2023

Service advisor was amazing with the customer service and explain of all the service and the recommendations More

by Carlos Ruelas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesenia Umanzor
Report | Print
Jan 24, 2023 -

Mercedes-Benz of Houston North responded

Hi Carlos, thank you for your positive review. We're happy to have been of service to you. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Houston North

January 21, 2023

The facility and customer service is great. Be prepared for unexpected expenses. However, I prefer the best operating experience of my vehicle. More

by vfwilk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Report | Print
Jan 24, 2023 -

Mercedes-Benz of Houston North responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any further questions, please give us a call. We're always happy to help!

January 19, 2023

The staff were all very Fast friendly and courteous. I had no issues at all More

by Jamytbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yamillith
Report | Print
Jan 23, 2023 -

Mercedes-Benz of Houston North responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 19, 2023

I missed my appointment they help me reschedule. Service was quick efficient and they were all friendly. More

by princewedding920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joracio
Report | Print
Jan 23, 2023 -

Mercedes-Benz of Houston North responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 19, 2023

While prices are high for regular maintenance, all the options were laid out well for best performance of my vehicle. More

by Alice Brumbaugh
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JESENIA UMANZOR
Report | Print
Jan 23, 2023 -

Mercedes-Benz of Houston North responded

Hello Alice, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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