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Mercedes-Benz of Houston North - Service Center

Houston, TX

4.6
394 Reviews

394 Reviews of Mercedes-Benz of Houston North - Service Center

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March 12, 2023

Great service great people got us in andout and took very good care of me and my family More

by jaimeprieto47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna starkovoa
Report | Print
Mar 14, 2023 -

Mercedes-Benz of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 10, 2023

The staff in the service department are to a person courteous and professional, specifically Ahmed! More

by sgtpepper_777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmed (service coordinator/customer service representative)
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Mar 14, 2023 -

Mercedes-Benz of Houston North responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 10, 2023

Jason is an excellent service advisor! He is always thorough, attentive, and forthright in his service advice. More

by EdM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fleeks
Report | Print
Mar 14, 2023 -

Mercedes-Benz of Houston North responded

Hello, thank you for your kind review; we are happy to pass along your comments to Jason here at Mercedes-Benz of Houston North! If you ever need help, just give us a call. Happy motoring!

March 09, 2023

Ahmed was excellent. It was a great experience. He went beyond what wqs necessary to complete the service More

by mesantsi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmed
Report | Print
Mar 13, 2023 -

Mercedes-Benz of Houston North responded

Hello , thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Houston North! If you ever need help, just give us a call. Happy motoring!

March 02, 2023

Service took to long to complete, dealership was not prepared to work on my car. More

by brennme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Mar 06, 2023 -

Mercedes-Benz of Houston North responded

Hello, thank you for taking the time to share your feedback with us. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

March 02, 2023

I have always had a good experience with Mercedes-Benz of Houston North. Always willing to work with me. Great service. Jason is the best! More

by sjosmith63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Report | Print
Mar 06, 2023 -

Mercedes-Benz of Houston North responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 02, 2023

Great place. Ana A. in service is the best. She is very helpful, caring and professional. More

by really
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana A.
Report | Print
Mar 06, 2023 -

Mercedes-Benz of Houston North responded

Hello, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 01, 2023

Ahmed Hamed is great! Just like Mercedes Benz North service center. I am always treated with respect. More

by randy_dene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmed Hamed
Report | Print
Mar 05, 2023 -

Mercedes-Benz of Houston North responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 01, 2023

Staff attends to service and state inspection in a reasonable period of time for one to wait without coming back with a car. More

by ml1oroc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. William Potts
Report | Print
Mar 06, 2023 -

Mercedes-Benz of Houston North responded

Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

February 27, 2023

The service team very helpful specially Ahmed he makes everything easy to review your car needs More

by Husam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmed
Report | Print
Mar 04, 2023 -

Mercedes-Benz of Houston North responded

Hi Husam, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

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