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Mercedes-Benz of Houston North - Service Center

Houston, TX

4.6
394 Reviews

394 Reviews of Mercedes-Benz of Houston North - Service Center

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April 11, 2023

Grateful for MB of North Houston dealership. Service department was professional, dependable and fast. I recommend this dealership. More

by Paula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Apr 21, 2023 -

Mercedes-Benz of Houston North responded

Hello Paula, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 04, 2023

Ana Alvarez, was very kind, professional and she attended my appointment with excellent customer service from the moment I arrived until she delivered my car. More

by anheso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Alvarez 7081
Apr 07, 2023 -

Mercedes-Benz of Houston North responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston North. We are always more than happy to assist you if anything else comes up. Take care!

March 30, 2023

professionalism, efficiency, kindness, service from the employee Jason, speed, enough reasons to make customers very satisfied. More

by Luciano Vasconcellos
Recommend Dealer
Yes
Employees Worked With
Jason
Apr 03, 2023 -

Mercedes-Benz of Houston North responded

Hi Luciano, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

March 30, 2023

I took my wife's car in for its first annual service. the overall experience was very good. The staff was very friendly and keep me in the loop about the status of the car. Although a bit pricey, the More

by rickvogels1957
Recommend Dealer
Yes
Employees Worked With
Anna
Apr 03, 2023 -

Mercedes-Benz of Houston North responded

HI, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 30, 2023

Excellent customer service, they were fast and very helpful, they also went above and beyond to return my vehicle very fresh. More

by Anette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana
Apr 03, 2023 -

Mercedes-Benz of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 24, 2023

Super friendly staff in the service department. Very attentive about the needs for your vehicle. More

by lamonica.howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
Mar 29, 2023 -

Mercedes-Benz of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 20, 2023

Excellent costumer service very clear information about my automobile and fast service I don’t have to wait a lot for service Great service thank you More

by Raúl s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Mar 23, 2023 -

Mercedes-Benz of Houston North responded

Hi Raúl, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Mar 23, 2023 -

RaĂºl s responded

Many thanks for you great service

March 17, 2023

Todd was an informative service representative and helped out the budget expenses at this service schedule More

by tate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Williams
Mar 20, 2023 -

Mercedes-Benz of Houston North responded

Hi Tate, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston North. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 14, 2023

My car was being serviced and Michael did an excellent job of keeping me updated on the progress. He is very professional and helpful!! Thank you Michael!! More

by GlazeR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Mar 17, 2023 -

Mercedes-Benz of Houston North responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 12, 2023

Very professional and the service was on time, at the price quoted. We will be back for regular service. Thanks! More

by rlm1715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
Mar 14, 2023 -

Mercedes-Benz of Houston North responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

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