Mercedes-Benz of Houston North - Service Center

Thank you to Billy for taking care of my vehicle needs today. There were not only all scheduled service done but he took the time to go over some other recommended features for my vehicle. Thank you for y today. There were not only all scheduled service done but he took the time to go over some other recommended features for my vehicle. Thank you for your business! More

Service is always very thorough and detailed. Each time I go, I leave with a great experience. The service advisors are well versed in customer satisfaction and variance with professionalism, cou Each time I go, I leave with a great experience. The service advisors are well versed in customer satisfaction and variance with professionalism, courtesy and promise. Everyone in the department is amazing and courteous, just like family and a very well oiled machine. More

It sucks! ! During this last visit the person helping me gave vague information regarding my car needs. I had come to have the Dash Board light replaced, so tha ! During this last visit the person helping me gave vague information regarding my car needs. I had come to have the Dash Board light replaced, so that l could have my car inspected for the car inspection sticker, however, l was asked if l could pay$1,000.00 and that my car would be inspected at dealership. I was told l would get my sticker at the dealership. "We can do that here". I said l could pay $1,000.00. The he started naming other things my car needed, like tires, ect, and that that would cost more. I informed him that my tires are relatively new and that they are serviced near where l live. I paid for services supposedly received and discovered my car did not get a current sticker as he claimed it would. I question whether l even received the services l was suppose to have received. More

Yamileth Hernandez was outstanding as always and All my concerns were completely addressed. Service was timely. concerns were completely addressed. Service was timely. More

EXCELLENT SERVICE, PROFESSIONAL AND COURTIOUS. ATTENTIVE, GAVE REGULAR UPDATES ON STATE OF PROGRESS WITH REPAIRS ATTENTIVE, GAVE REGULAR UPDATES ON STATE OF PROGRESS WITH REPAIRS More

This dealership is always so professional and efficient and I love the fact they always give me my car back cleaner than I brought it in! and I love the fact they always give me my car back cleaner than I brought it in! More

Jason/Service has kept us coming back to MB North for years! They do need to restock loaners years! They do need to restock loaners More

Nestor takes care of everything and explains what I need in detail. I don't have to worry about anything. in detail. I don't have to worry about anything. More

Yami did a wonderful job taking care of me for my tires purchase. As a widow on a fixed income, she made sure I got the best price possible. She is very straight forward young lady, and I will defiantly be purchase. As a widow on a fixed income, she made sure I got the best price possible. She is very straight forward young lady, and I will defiantly be seeing again More

Prompt and couteous service advisor Mr. Jason. I appreciated the cortesy ride to my home. Jason. I appreciated the cortesy ride to my home. More