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Mercedes-Benz of Houston North - Service Center

Houston, TX

4.6
394 Reviews

394 Reviews of Mercedes-Benz of Houston North - Service Center

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June 08, 2023

My visit to get service is a great experience everytime I visit. Thanks for your professionalism. More

by Mphil12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor
Jun 12, 2023 -

Mercedes-Benz of Houston North responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 07, 2023

Ana did a great job assisting me with everything I needed done on my vehicle. All of the workers were very nice & welcoming. More

by pshipp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Alvarez
Jun 11, 2023 -

Mercedes-Benz of Houston North responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 07, 2023

Mercedes-Benz of Houston North has been very helpful in getting me familiar with my Sprinter Cargo Van. This is my first time owning a Mercedes product and I am confident that this is the place to get the More

by mmlink29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmed
Jun 09, 2023 -

Mercedes-Benz of Houston North responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Houston North! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 06, 2023

Ahmed has excellent experience and knowledge that to do all what you need , and he explains all the car needs in a simple way to understand More

by Husam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmed
Jun 09, 2023 -

Mercedes-Benz of Houston North responded

Hi Husam, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 05, 2023

I've been with them over 10 yrs. Never been disappointed. Love the staff members More

by Jefferson1288.lj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason, Mr. Veron
Jun 08, 2023 -

Mercedes-Benz of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 04, 2023

The person who took care of me was very clear and efficient and everything was great More

by Debi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nestor
Jun 07, 2023 -

Mercedes-Benz of Houston North responded

Hi Debi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 02, 2023

It was a fast and easy process, staff were also very friendly and professional. I will definitely recommend this location. More

by Vic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edmunds
Jun 06, 2023 -

Mercedes-Benz of Houston North responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Houston North and we hope to be of service again in the future.

May 31, 2023

Poor communication and car was not ready after I paid. Loaner issued late Friday evening More

by Jmoreno123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yessenia
Jun 05, 2023 -

Mercedes-Benz of Houston North responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (281) 305-8970 to discuss what we can do to help.

May 29, 2023

I’ve always had wonderful service at this dealership. Yamileth is the best service advisor I’ve worked with. I highly recommend both her and the dealership. More

by jazzydlw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yamileth
Jun 01, 2023 -

Mercedes-Benz of Houston North responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2023

The service was great and although I was the first car to get there, it still took 2 hours for an oil change and a wash. The wash was done very well I may add. The only thing I would try to improve is the ti More

by Miguel Porraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cant remember
May 31, 2023 -

Mercedes-Benz of Houston North responded

Miguel, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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