Mercedes-Benz of Houston Greenway - Service Center

Jacqueline my service advisor was wonderful when I exploded a run flat tire. She immeduately got me a loaner and fixed my car, so there was minimal inconvenience. I was so grateful exploded a run flat tire. She immeduately got me a loaner and fixed my car, so there was minimal inconvenience. I was so grateful More

Very friendly and convenient.The schedule is easy to set Very friendly and convenient. The schedule is easy to set and the shuttle service is ready too. Very friendly and convenient. The schedule is easy to set and the shuttle service is ready too. More

We have purchased 4 cars from this dealership over the years. A new competitor opened closer to our home, but we are loyal the people we trust! years. A new competitor opened closer to our home, but we are loyal the people we trust! More

Very friendly and helpfull. Helped me fast and servised the car quickly. the warrenty work was done quickly and per the terms of the agreement. the car quickly. the warrenty work was done quickly and per the terms of the agreement. More

I am always pleased with the service at Mercedes Benz Greenway. Chris Palumbo, my service advisor, is always quick to keep me informed of estimates and notification when the car is ready Greenway. Chris Palumbo, my service advisor, is always quick to keep me informed of estimates and notification when the car is ready More

My service advisor said that it would take 3hrs to do a routine service but it took 8hrs. By it being so late I had to take an Uber. the next traveling out of town my check engine light came on. routine service but it took 8hrs. By it being so late I had to take an Uber. the next traveling out of town my check engine light came on. More

Many items were not covered by extended warranty however all work was done timely and with good quality All items were explained on the invoice made me comfortable with the repairs addressed. The detail all work was done timely and with good quality All items were explained on the invoice made me comfortable with the repairs addressed. The detail work was well done and appreciated More

Excellent service yes professional serviceOn time I Excellent service yes professional service On time I recommended Definitely I'll come back Tim my adviser I recommended him to others Always Excellent service yes professional service On time I recommended Definitely I'll come back Tim my adviser I recommended him to others Always on top of his job More

People at Greenway are very responsive from setting up service, arranging loaner cars to picking up MB. I have had Frankie as a service for over 10 years and he has been promoted to the Service Leader. Hi service, arranging loaner cars to picking up MB. I have had Frankie as a service for over 10 years and he has been promoted to the Service Leader. His replacement, the new guy, is great as well. More

We are on our third Mercedes. Mine is at 160k miles currently and runs like new. This is the only place we go. Service and quality are beyond excellent. Highly recommend! currently and runs like new. This is the only place we go. Service and quality are beyond excellent. Highly recommend! More