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Mercedes-Benz of Houston Greenway - Service Center

Houston, TX

4.6
647 Reviews

647 Reviews of Mercedes-Benz of Houston Greenway - Service Center

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August 18, 2021

Very professional service and timely repairs. Lots of people in service area to take care of appointment schedule. More

by Ssalners
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Graves
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Aug 20, 2021 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 17, 2021

Very thorough from beginning of service to end.Everyone was great More

by spford2002
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Naegele
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Aug 20, 2021 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 17, 2021

Thank you very much I was very very happy with the service that I got from you. More

by mguntune
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Kohn, Kriss Arbury
Report | Print
Aug 20, 2021 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 17, 2021

Very efficient, even when they are busy, and we feel we can trust our service advisor, Jessica, which is a big part of dealing with a large dealership. More

by fbrhou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Naegele
Report | Print
Aug 20, 2021 -

Mercedes-Benz of Houston Greenway responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

August 14, 2021

An excellent dealership with the most wonderfully helpful folks - would never use another dealership!! Thanks, Too few words so here are more words words words More

by mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leigh Bennett, Jerry Goggins
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Aug 17, 2021 -

Mercedes-Benz of Houston Greenway responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2021

Jacqueline my service advisor was wonderful when I exploded a run flat tire. She immeduately got me a loaner and fixed my car, so there was minimal inconvenience. I was so grateful More

by malcowan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacqueline, Kriss Arbury
Report | Print
Aug 17, 2021 -

Mercedes-Benz of Houston Greenway responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 07, 2021

Very friendly and convenient.The schedule is easy to set Very friendly and convenient. The schedule is easy to set and the shuttle service is ready too. More

by Bwang2213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kriss Arbury
Report | Print
Aug 20, 2021 -

Mercedes-Benz of Houston Greenway responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 06, 2021

We have purchased 4 cars from this dealership over the years. A new competitor opened closer to our home, but we are loyal the people we trust! More

by Mizgumbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kriss Arbury
Report | Print
Aug 16, 2021 -

Mizgumbo responded

Thanks again for a pleasant transaction!

August 06, 2021

Very friendly and helpfull. Helped me fast and servised the car quickly. the warrenty work was done quickly and per the terms of the agreement. More

by ariel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Jow
Report | Print
Aug 20, 2021 -

Mercedes-Benz of Houston Greenway responded

Hi Ariel, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 04, 2021

I am always pleased with the service at Mercedes Benz Greenway. Chris Palumbo, my service advisor, is always quick to keep me informed of estimates and notification when the car is ready More

by Mccardell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
Report | Print
Aug 20, 2021 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Houston Greenway! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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