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Mercedes-Benz of Houston Greenway - Service Center

Houston, TX

4.6
647 Reviews

647 Reviews of Mercedes-Benz of Houston Greenway - Service Center

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October 30, 2021

I delt witu several Mercedes dealships service departments without the states and i prefer greenway Mercedes of Houston my service manager jerry gogginns is the best More

by Jessizbest1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Goggins
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Nov 03, 2021 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 29, 2021

Excellent service, both to the car and the customer! Highly recommend and will continue to return with confidence More

by Cand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Palumbo, Chris
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Oct 03, 2021 -

Mercedes-Benz of Houston Greenway responded

Hi Cand, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Houston Greenway and we hope to be of service again in the future.

September 26, 2021

Professional prompt and courteous would recommend this dealership doe service and or sales. pleasant experience More

by Maparra3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Alf, Jerry Goggins
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Sep 29, 2021 -

Mercedes-Benz of Houston Greenway responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 20, 2021

Excellent service and communication with all involved in dealing with 2 issues that my vehicle had More

by Stelevy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leigh Bennett
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September 18, 2021

The dealership takes the time to keep me informed about the care of the car. More

by bameadough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick King
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Sep 24, 2021 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 14, 2021

I have been having my car serviced and have purchased new cars through Mercedes Greenway for more than 15 years. My service advisor, Kevin Graves, is simply the very BEST!!! More

by debbiecanales
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leigh Bennett, Kevin Graves
Report | Print
Sep 17, 2021 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Houston Greenway! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 13, 2021

I have been going to Greenway MB dealership for over 10 years. I believe the staff at that location take the best care of their clients compared to all the other MB dealerships in Houston. I will always dr More

by jt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Naegele
Report | Print
Sep 17, 2021 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 12, 2021

Everybody I encountered was polite and respectful and courteous. They were nice and fast. They moved with speed. Got me to work on time and picked me up on time too. More

by Bca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brigitte Stewart
Report | Print
Sep 15, 2021 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Houston Greenway! If you ever need help, just give us a call. Happy motoring!

September 07, 2021

VIP Service! Ernesto the serviceman arranged a rental car and my service work around my work schedule and made it easy to drop off and pick up quickly. Staff was very professional and courteous. Would highl More

by SJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernesto G
Report | Print
Sep 08, 2021 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Thanks again for the recommendation, and have an amazing day!

September 07, 2021

Very Poor service; never called to say the car was ready it stayed 5 days in under warranty; we rec. the car and it was damaged someone hit it there. More

by Kwiney
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Graves
Report | Print
Sep 08, 2021 -

Mercedes-Benz of Houston Greenway responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Houston Greenway. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-2111. We hope to hear from you.

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