Back

Mercedes-Benz of Houston Greenway - Service Center

Houston, TX

4.6
647 Reviews

647 Reviews of Mercedes-Benz of Houston Greenway - Service Center

Sort by
February 05, 2022

I like the dealership but recently got a new service advisor I am not pleased with. Hopefully I will be able to get a new one. The one I recently had was wonderful. More

by cevelotta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Shanklin
Feb 08, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

February 03, 2022

very professional, very knowledgeable very friendly, gave an excellent recommendation. easy to communicate, very responsible More

by goldychen2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy
Feb 07, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 30, 2022

Jay Kohn provides great service and is very responsive 5 Jay Kohn provides great service and is very responsive 5 stars to Jay for doing such a great job More

by jackiemay5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay kohn
Feb 03, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

January 30, 2022

Kevin Graves is the reason I chose to have all my MB serviced at Greenway. More

by js
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Graves
Feb 03, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

January 27, 2022

Mercedes-Benz Greenway, in my mind, is the best dealership I have ever dealt with. My service advisor, Kevin Graves always takes the best care of me and my cars. The general manager, Benny Gates ha More

by mscanales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bennny Gates, Leigh Bennett, Kevin Graves
Feb 01, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Houston Greenway! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Feb 01, 2022 -

mscanales responded

You are most welcome and feel free to give the dealership my email address.

January 25, 2022

A terrific service experience! Mike W is a wonderful advisor; and everyone from the valet to the service techs were great - they got my car in and out very quickly and I'm thrilled with the results. I More

by Lisa W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Walsh
Jan 28, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi Lisa, we are very happy to have provided you with such a positive experience! We appreciate your recommendation of Mercedes-Benz of Houston Greenway and we hope to be of service again in the future.

January 24, 2022

Brigitt, my service advisor was very nice and kept me well informed of the service needed and when the vehicle was ready. They also had my car washed and cleaned. It was great. More

by tvp8220
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brigitt
Jan 28, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 24, 2022

The service was great, Brigitte was very courteous and understanding. I was receiving emails concerning my brakes and battery light was on, technician thoroughly checked everything (free winter checkup) a More

by Marie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brigitt
Jan 28, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi Marie, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston Greenway. If you have any further questions, please give us a call. We're always happy to help! Take care!

January 24, 2022

Ernesto Gutierrez is the best service representative! He is always very courteous and accommodating. Excellent service! More

by villalov.ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Washington
Jan 28, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston Greenway. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 14, 2021

A wonderful dealership. Chris Palumbo is one of the best service representatives I have worked with. He is very considerate, understanding, patient and accommodating. A overall wonderful experience during m More

by Sudhir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
Dec 16, 2021 -

Mercedes-Benz of Houston Greenway responded

Hi Sudhir, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Dec 16, 2021 -

Mercedes-Benz of Houston Greenway responded

Hi Sudhir, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

...
49
...