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Mercedes-Benz of Houston Greenway - Service Center

Houston, TX

4.6
647 Reviews

647 Reviews of Mercedes-Benz of Houston Greenway - Service Center

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February 26, 2022

This dealership is very professional and handled our problem with the upmost concern . Our adviser Minah was the best. Thank you so much for taking good care of us . More

by menanorma57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
minh
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Mar 01, 2022 -

Mercedes-Benz of Houston Greenway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

February 26, 2022

This dealership and the people that work there are all pleasure to deal with, especially Leigh Bennett. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leigh Bennett , Leigh Bennett
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Mar 02, 2022 -

Mercedes-Benz of Houston Greenway responded

Hello Mike, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you for the review!

February 25, 2022

Always very professional and prompt. Jerry is great with his follow up and contact with me. More

by tabljudd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Jow
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Mar 02, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, thanks for your praise and kind comments about our team. If you ever need help, just give us a call. Happy motoring!

February 22, 2022

Efficient! ! From the first person who greets me to the person who brings me my car when the work is done. ChrisPalumbo is the best!! More

by kathmcfad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
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Feb 25, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

February 21, 2022

Punctual and professional in treatment, clean bathrooms and coffee bar area, clean waiting area. Helpful & friendly employees More

by Lucy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Kohn
Report | Print
Feb 24, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi Lucy, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out to us if there's anything more we can do! Take care!

February 21, 2022

my service advisor kevin graves is the best. Things get done as promised. Checking in and out is super easy. I have bought all my cars at Greenway More

by Judy Fred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rokan Chowdhury, Kevin Graves, Kriss Arbury
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Feb 21, 2022 -

Judy Fred responded

please send review

Feb 21, 2022 -

Judy Fred responded

Great service at mb greenway and my service advisor Kevin Graves is great

February 21, 2022

Great service Very prompt Serviceman very courteous and respectful Waiting area very clean and well stocked with goodie’s More

by leal2314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Gomez
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Feb 24, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

February 20, 2022

As always, Kevin Graves is the best service adviser I've ever had, and all your people in the receiving line and parts are excellent, and very caring and friendly More

by mauricio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Graves
Report | Print
Feb 23, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi mauricio, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 20, 2022

Always professional and quick. And keeps me up to date on progress. Wouldn’t go anywhere else More

by ssax997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter
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Feb 22, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi. We are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

February 20, 2022

I've had a positive experience at this dealership since I bought my car there seven years ago. Prompt, friendly and reliable service. More

by jmburkard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frankie
Report | Print
Feb 22, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Houston Greenway. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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