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Mercedes-Benz of Houston Greenway - Service Center

Houston, TX

4.6
647 Reviews

647 Reviews of Mercedes-Benz of Houston Greenway - Service Center

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March 23, 2022

Always provides excellent service - thanks Chris Palumbo! Easy to schedule, costs agreed in advance and the car came back beautifully cleaned. More

by ptd2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
Mar 26, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

March 23, 2022

My recent "Service B" appointment went very well. My service advisor listened carefully to my questions about some recent issues with the car. My loaner was ready to go. The service was completed fas More

by kcw713
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
Mar 26, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

March 22, 2022

I had an appt at 730am. Drove up at 7:35am was met by a nice man. He got Michael, my advisor. By 7:40 I was at the rental car counter. 7:45am in the rental car and on my w More

by workmanjunk10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Walsh
Mar 26, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 22, 2022

The dealership and it’s people are amazing. Just trying to fix the front camera and almost $1400 seems expensive. The camera only costs maybe $200, according to google, the covering that goes o More

by Richard.b.dougherty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacqueline
Mar 26, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 21, 2022

Mike Walsh is the reason I bring my cars to Greenway! He always supplies me with the best service & honest opinion! More

by Suzannehardman22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zaid, Leigh Bennett, Coco Godinez, Mike Walsh
Mar 24, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

March 21, 2022

Professional staff. Good communication. Nice loaner vehicle. No hassle warranty work. Car was ready sooner than promised. More

by mbrown9563
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Walsh
Mar 24, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 21, 2022

Peter was phenomenal! He provided excellent customer service by being knowledgeable and attentive. I also appreciated his good communication. More

by lisamf_07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter
Mar 24, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 21, 2022

I have been going to MB Sugarland, this time I came to Greenway, cause it is on my way. Peter made my experience so comfortable, he was so kind and informative More

by Hailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter
Mar 24, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi Hailey, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 20, 2022

Peter is very knowledgeable. He returned texts and calls even-though it was his off day. Really appreciated all his effort to get my car ready for my trip so I could celebrate More

by yavascott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter S
Mar 23, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 16, 2022

Everyone at Mercedes-Benz of Houston Greenway was very friendly and proficient in providing the excellent service for my SLK350. More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
Mar 20, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi David, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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