Mercedes-Benz of Houston Greenway - Service Center

I was assigned a new service advisor and Jay Mendoza was very knowledgeable about the repair work, very helpful with determining necessary maintenance, courteous and professional. I really enjoyed working very knowledgeable about the repair work, very helpful with determining necessary maintenance, courteous and professional. I really enjoyed working with him as I didn’t feel anyone would compare to my last advisor, Frankie, who is now a manager. Great job Jay! More

I have always found the service at the Greenway Dealership to be outstanding. Well organized and efficient. Does not disappoint. Dealership to be outstanding. Well organized and efficient. Does not disappoint. More

They are always professional, kind, and patient. I never feel rushed and know I am in good hands. I never feel rushed and know I am in good hands. More

I have had my car serviced at this dealership for many years and have dealt with several service advisors. All the staff, from check in, service advisor, loaner car staff, to check out, have always been years and have dealt with several service advisors. All the staff, from check in, service advisor, loaner car staff, to check out, have always been respectful and helpful. More

My advisor was professional and responded with any concerns. However, at checkout there was not a question of “Do you have any questions about your invoice”, or “Can I provide you an explanation”, e concerns. However, at checkout there was not a question of “Do you have any questions about your invoice”, or “Can I provide you an explanation”, etc. just that is where you can insert your credit card! I had to inquire about where the paper work was from my inspection. The overall attitude is very disappointing… and it always filters from the top down. More

Service was excellent, communication was very thorough and the loaner car process was a breeze. I wouldn’t hesitate on taking my car there to be serviced. and the loaner car process was a breeze. I wouldn’t hesitate on taking my car there to be serviced. More

Mercedes Benz Greenway has excellent customer service from sales to the service department. They care about providing a positive experience for their customers. from sales to the service department. They care about providing a positive experience for their customers. More

The service was good. Timothy was very helpful in ensuring that I understood each finding associated with the Service C maintenance review. The work was completed in one Timothy was very helpful in ensuring that I understood each finding associated with the Service C maintenance review. The work was completed in one day and Timothy made sure that my car was outside waiting on me upon my arrival. Life was good. Special thanks to Timothy. More

Peter was my service advisor & he took EXCELLENT care of me. For some reason my appointment was not on the schedule & he worked digelently to take care of me. Great job!! me. For some reason my appointment was not on the schedule & he worked digelently to take care of me. Great job!! More

They sevice good but we had to wait long time for service , The dealer Greenway good location, employee very nice and helpful! , The dealer Greenway good location, employee very nice and helpful! More