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Mercedes-Benz of Houston Greenway - Service Center

Houston, TX

4.6
648 Reviews

648 Reviews of Mercedes-Benz of Houston Greenway - Service Center

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May 06, 2022

Mercedes Greenway offers amazing service and my service advisor Timothy is professional who always communicates very well and keeps me updating on any issues or work necessary on my C63 Edition 1. He is on More

by Bippity
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy
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May 09, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

May 03, 2022

Jay and Marcos were very helpful and took care of my service very professionally.. the loaner car was excellent. More

by mkgavula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay kohn
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May 06, 2022 -

Mercedes-Benz of Houston Greenway responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston Greenway. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 30, 2022

Service was decent Mike Walsh is a great service advisor. My experience was ruined by the African American lady at pick up with the beanie she was pretty rude even though the rest of the staff had had a grea More

by wfh002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Walsh
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April 29, 2022

Peter Schermerhorn is wonderful! Helpful, quick to respond and honest on maintenance that’s best for your car More

by tr_reilly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter schermerhorn
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May 02, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

April 29, 2022

This dealer is awesome and this where I bought my car from and since day 1 they have been nothing but great when providing services to me. Then customer service and technicians cater to your every need! More

by Benzino3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Shanklin
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May 02, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

April 27, 2022

Jerry Jow my service advisor and all staff are very polite and helpful. I left a few dollars in my car console and it was there still when I picked up the car. Good business practices through and throu More

by wagner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Jow
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Apr 29, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi Wagner, we are very happy to have provided you with such a positive experience! If you need more help, our team is available to talk -- safe travels!

April 26, 2022

Patrick, our service representative was super helpful and caring. Highly recommended and also the dealer More

by tnguyen.toan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
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Apr 29, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston Greenway. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 24, 2022

My SA was very courteous I was offered coffee and a ride during my service. More

by Dfelix2040
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Minh
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Apr 26, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

April 22, 2022

My service provider Jessica is always on top of things, very professional and informative about the work that is done on my car. More

by Dhnew1
Recommend Dealer
Yes
Employees Worked With
Jessica Naegele
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Apr 25, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

April 21, 2022

As always, Kevin was wonderful. The best service advisor! The loaner guy was nice as well. More

by ayn.garza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Graves
Report | Print
Apr 24, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Houston Greenway! Don't hesitate to call us if you ever need anything. Be safe on the road!

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