Mercedes-Benz of Houston Greenway - Service Center

Peter is the man! Service took a bit longer but he made sure my E350 was taken care of. Service took a bit longer but he made sure my E350 was taken care of. More

The service department is a well-oiled machine. I was in and out with a loaner car within a couple of minutes; they kept me in the loop of everything, and picking my car back up was seamless. I was in and out with a loaner car within a couple of minutes; they kept me in the loop of everything, and picking my car back up was seamless. More

The service itself and communication was good but the loaner car they provided me with was not clean and overdue for service. They washed my car pretty well on the outside and I’m guessing they forgot to loaner car they provided me with was not clean and overdue for service. They washed my car pretty well on the outside and I’m guessing they forgot to vacuum on the inside. More

They are very customer service oriented and strive to make the experience as efficient and pleasant as possible. make the experience as efficient and pleasant as possible. More

I have been associated with this dealership for over 15 plus years the staff and my service advisor Mr. Mike Walsh has been very courteous, professional, and has addressed my concerns and any vehicle conce plus years the staff and my service advisor Mr. Mike Walsh has been very courteous, professional, and has addressed my concerns and any vehicle concerns that I may have had with the utmost professionalism. Mercedes’ Greenway by far is the best dealership that I’ve been affiliated with. There’s a Mercedes dealership less than 10 miles from where I live but I prefer to drive over 200 miles to get my vehicle taken care of. More

The customer service is magnificent! So convenient and fast! Love the beverages/snacks and gift shop. So convenient and fast! Love the beverages/snacks and gift shop. More

Every time I go Brigitt always takes care of all of my service needs. I Highly recommend her as a service advisor service needs. I Highly recommend her as a service advisor More

Did a camera inspection on the car, I was able to view it which was great. Very efficient. Thanks Greenway which was great. Very efficient. Thanks Greenway More

Great experience. Jerry did a great job I keeping me abreast of the status of my vehicle repair. Shuttle driver also did an excellent job of taking me to my residence. Jerry did a great job I keeping me abreast of the status of my vehicle repair. Shuttle driver also did an excellent job of taking me to my residence. More

The service is run very efficiently and things went very smoothly. Every one is friendly and mindful of providing excellent service. smoothly. Every one is friendly and mindful of providing excellent service. More