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Mercedes-Benz of Houston Greenway - Service Center

Houston, TX

4.6
647 Reviews

647 Reviews of Mercedes-Benz of Houston Greenway - Service Center

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June 22, 2022

They are organized in their process, but they don’t seem to wash or clean the inside of the car, which they always say is complimentary. A complete wash/ dry/vacuum and inside wipe down isn’t too much to as More

by LM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/a
Jun 24, 2022 -

Mercedes-Benz of Houston Greenway responded

Hello, thank you; we appreciate your feedback! Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

June 22, 2022

I have bought two cars at Greenway because of the professional and personable people in sales and in service. More

by Eve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Walsh, Leigh Bennett, Jerry Goggins
Jun 24, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi Eve, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 21, 2022

Mercedes’ Greenway is the best! I have been going there for years and they never disappoint. I have the same service guy, Jerry Jow and I know that I am in good hands when ever I dr More

by jno48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Jow
Jun 22, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

June 16, 2022

I have taken my vehicle to be serviced and repaired for 7 years now, and have always had a great experience. Tim is super attentive, professional, and personable. Would very much recommend it! More

by Cristina
Recommend Dealer
Yes
Employees Worked With
Tim
Jun 17, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi Cristina, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Houston Greenway and we hope to be of service again in the future.

June 16, 2022

Very thankful towards Jacqueline for making this visit as smooth as possible. Everyone is always great and so courteous! More

by raquelisma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacqueline
Jun 17, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 15, 2022

It was and excellent and on time service for my C300 2021, I recommend it More

by Alejandro
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Kohn
Jun 16, 2022 -

Mercedes-Benz of Houston Greenway responded

Hello Alejandro, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 14, 2022

I just had my first service on my car, and the experience was great. Peter S was amazing and informative! I was even able to get a shuttle ride back to my apartment and got picked up when my car was done. My More

by xbabytracyx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Schermerhorn
Jun 15, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2022

The best Mercedes dealership in Houston so far. Any work on my cars were done in time, always following up with me during the repair process. Well trained techs and supervisors,will take the most s More

by Iulian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CHRIS AND JASPER
Jun 13, 2022 -

Mercedes-Benz of Houston Greenway responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

June 11, 2022

The ambiance of the dealership was pleasant and the service was excellent. Thanks for everything. More

by Skaevola
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Low
Jun 13, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 11, 2022

We’ve purchased numerous vehicles from Greenway the past 20 years and have typically been satisfied. Since Covid-19, things have changed. More

by albert1mendoza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Graves
Jun 13, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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