Mercedes-Benz of Houston Greenway - Service Center

Thanks much to your service department for a job well done. They were able to tackle and remedy a series of difficulties with the car. Ernesto shepherded the work across multiple service reps, the parts done. They were able to tackle and remedy a series of difficulties with the car. Ernesto shepherded the work across multiple service reps, the parts people and body folks to pull it all together and exceed my expectations. Top of the hat to all of the team that worked on it. More

Ray is always available to answer my questions. Everyone is super polite. Loaner car always spotless and easy to drive. Everyone is super polite. Loaner car always spotless and easy to drive. More

t was a very pleasant time been served by high scale professionals. Peter Schermenhorn was very knowledgeable and gentleman. I felt very important there at the dealership. Thank you! professionals. Peter Schermenhorn was very knowledgeable and gentleman. I felt very important there at the dealership. Thank you! More

Ernesto is my service advisor, he was very proficient. He got me a loaner last minute and I’m very pleased with the customer service over all. I highly recommend Mercedes Greenway. Thanks for you help! He got me a loaner last minute and I’m very pleased with the customer service over all. I highly recommend Mercedes Greenway. Thanks for you help! More

Excellent service from my advisor, to the valets, car loaner attendants and the sweet lady I returned my loaner to. Always a pleasure to go here. Will definitely buy my next Mercedes-Benz from MB of Gree loaner attendants and the sweet lady I returned my loaner to. Always a pleasure to go here. Will definitely buy my next Mercedes-Benz from MB of Greenway! More

Service advisor Jacqueline campos was great, overall my experience at the dealership was great and my problem was effectively resolved. experience at the dealership was great and my problem was effectively resolved. More

Grateful to have a dealership nearby to service my 2018 GLE 350. This car has been only serviced for maintenance and ruined tires. So glad I bought the tire coverage! Since I only needed scheduled maint GLE 350. This car has been only serviced for maintenance and ruined tires. So glad I bought the tire coverage! Since I only needed scheduled maintenance, I was able to wait until I could secure a loaner car. More

I made the appointment with ease and met Jasper Mendoza my service advisor on time. He was very professional and pleasant. I got a ride home with Henry and waited for a call. My GLA 250 was in for a ro my service advisor on time. He was very professional and pleasant. I got a ride home with Henry and waited for a call. My GLA 250 was in for a routine service, A1. In 3 hours, as estimated, the car was ready for pickup. All went smoothly and it was a pleasant experience. Thanks, Karen More

Prompt and efficient service. Was received on time and returned as promissed. The only negative was I prepaid thousands for service only to find out it didn't include every recomm Was received on time and returned as promissed. The only negative was I prepaid thousands for service only to find out it didn't include every recommended service. Seemed deceptive and a tad shady. Five hundred & fifty additional for its first service. Who services à car without rotating tires? Well it was not a part of the prepaid maintenence nor was alignment or balancing. Kinda defeated the so called 'discount' of pre paid maintenence. More

Several personnel greeted us as we came in on the driveway. The job was done in a timely manner, as promised. The snacks are helpful to pass time as we waited.Jerry-our service person was pleasant. T driveway. The job was done in a timely manner, as promised. The snacks are helpful to pass time as we waited.Jerry-our service person was pleasant. The car was clean when done. More