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Mercedes-Benz of Houston Greenway - Service Center

Houston, TX

4.6
647 Reviews

647 Reviews of Mercedes-Benz of Houston Greenway - Service Center

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August 08, 2022

Bridgett is a wonderful rep for MB Greenway! She is always professional ,honest and courteous. More

by Babettedawson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bridgett
Aug 12, 2022 -

Mercedes-Benz of Houston Greenway responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 06, 2022

Had a quick maintenance trip, they make the drop off and pick up process very efficient and easy. Everyone is always so nice and courteous, I appreciate the whole process. Communication for when the car is More

by mattB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter
Aug 08, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 06, 2022

Excellent service with Jacqueline. Super courteous and kept me informed throughout. Great asset to the dealership. More

by Kento
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacqueline; service advisor
Aug 09, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi Kento, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

August 06, 2022

Peter was amazinggggg! I would give him 10 stars if I could. The service is always great here! More

by Alex Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Schermerhorn
Aug 09, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi Alex, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 04, 2022

I had dropped off my vehicle for service and the team was very accommodating to ensure that I was taken care of. More

by Giottonini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff
Aug 08, 2022 -

Mercedes-Benz of Houston Greenway responded

Giottonini, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

August 04, 2022

I trust them because they always look at every part of the car to ensure the best driving experience. Yes it is expensive to maintain a Mercedes Benz car, but I feel safe when I drive it because of the go More

by Ninonicotra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Funes
Aug 08, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Houston Greenway. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 04, 2022

I was very impressed with the customer service in the service area. It was a very prompt and professional about the acceptance of my vehicle for the brake booster recall. Even though my vehicle is 14 yea More

by alnnewt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Graves
Aug 08, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 01, 2022

MB Greenway has the best staffs who is always willing to go extra mile to make sure customers are satisfied. More

by Sonal Chandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter
Aug 04, 2022 -

Mercedes-Benz of Houston Greenway responded

Hello Sonal, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 28, 2022

Minh was excellent in keeping me updated on everything that was going on with my car! I was very pleased! More

by Diane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Minh
Aug 01, 2022 -

Mercedes-Benz of Houston Greenway responded

Hello Diane, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston Greenway. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 28, 2022

The service advisers are always very friendly and knowledgeable about the on-going service of your vehicle. More

by paulrtherrienjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray and Brigitt
Aug 01, 2022 -

Mercedes-Benz of Houston Greenway responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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