Back

Mercedes-Benz of Houston Greenway - Service Center

Houston, TX

4.6
647 Reviews

647 Reviews of Mercedes-Benz of Houston Greenway - Service Center

Sort by
August 26, 2022

Excellent service, prompt and shuttle service was great, waiting area is very nice, Jacqueline was great! More

by Mbgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacqueline
Aug 30, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

August 26, 2022

I seldom write a review as there is little to say beyond a good job. Not the case this time, as Chris went beyond expectations with great service , communications and follow up. I recommend MB Greenway fo More

by ray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
Aug 30, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi Ray, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of Mercedes-Benz of Houston Greenway and we hope to be of service again in the future.

August 26, 2022

They are very efficient. Got my car ready earlier than expected. Car had been washed and cleaned. More

by nbrannon48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
Aug 30, 2022 -

Mercedes-Benz of Houston Greenway responded

hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 24, 2022

Service is excellent. Very helpful in solving the problem and getting any repairs needed as quick as possible More

by Cgalfione
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin graves
Aug 28, 2022 -

Mercedes-Benz of Houston Greenway responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 22, 2022

Cares about customers concerns. Very efficient and courteous. Car always come back clean and all areas are checked. More

by Bacile
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasper Mendes
Aug 27, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 18, 2022

Very good service on the car. Took three days for them to work on it after drop off though. Appreciate that they provided a loaner car during that time. More

by larrywis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Grazes
Aug 23, 2022 -

Mercedes-Benz of Houston Greenway responded

Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

August 18, 2022

I was desperate to get my tire changed because I had a nail in it. I was going to have to wait 4 days with another location but these guys were able to fit me in right away. Ernesto was an amazing advisor More

by Misha B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernesto Gutierrez
Aug 23, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi Misha, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 15, 2022

They are very respinsive to my needs. I needed a new battery, which they got to and installed in 2 hrs while I waited. They provided me with a computer desk and outlet so I could use th More

by malcowan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
Aug 20, 2022 -

Mercedes-Benz of Houston Greenway responded

We are pleased to hear you had such a positive experience with us, Malcowan! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 12, 2022

ALWAYS EXCELENT SERVICE WILL NEVER GO ANYWHERE TO CARE MY MERCEDEZ. VERY PROFESSIONAL, KNOWLEDAGBLE AND PERFECT IN EVERY DETAIL. More

by gloria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KEVIN SERVICE ADVISOR
Aug 17, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi Gloria, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 09, 2022

The service was great and prompt. My service adviser was knowledgeable and great to deal with. More

by Calvinazzam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasper
Aug 12, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

...
35
...