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Mercedes-Benz of Houston Greenway - Service Center

Houston, TX

4.6
647 Reviews

647 Reviews of Mercedes-Benz of Houston Greenway - Service Center

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September 06, 2022

They provided alternates options for services recommended. The service and loaner car areas was very timely, More

by LEGILBERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacqueline Campos
Sep 12, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

September 05, 2022

The scheduling was easy, service was very professional. I definitely recommend it to my friends and family. More

by pattipoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Walsh
Sep 09, 2022 -

Mercedes-Benz of Houston Greenway responded

Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 04, 2022

Jerry Jow is an amazing employee and support advisor and makes the difference for Mercedes’ Benz Greenway and why I will buy my next car from them. More

by Ron.Calzolari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Jow
Sep 09, 2022 -

Mercedes-Benz of Houston Greenway responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

September 01, 2022

Very nice and warm dealer to work with. In total it is a great wonderful experience! More

by Crystal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jairo
Sep 06, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi Crystal, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 31, 2022

Everyone is friendly and very knowledgeable. The service department is awesome. They are great at answering all of my dumb questions. More

by sondrarosenthal
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter and Jerry Jow
Sep 06, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 30, 2022

Easy to work with, timing and convenience are important. Pricing is reasonable and customer service is remarkable. More

by Hani Namani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernesto Gutierrez
Sep 05, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi Hani, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

August 29, 2022

Service department is always super efficient and they make scheduling appointments easy. Staff is very helpful and they really know Mercedes products. More

by Halexa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Schemerhorn
Sep 03, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we are pleased to hear you had such a positive experience with us, Halexa! If you need more help, our team is available to talk -- safe travels!

August 29, 2022

I am very happy with this service department. Everyone was very helpful and pleasant. The work was done well. Thanks More

by maxinelapin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Sep 04, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 27, 2022

I like the instant response from service it is a little impersonal between the service representative More

by ritadale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
do not know names
Aug 31, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

August 26, 2022

Courteous service personnel, thorough and informative on the condition of the vehicle. Available to answer questions in a timely manner. More

by wcyester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chric Palumbo
Aug 30, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

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