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Mercedes-Benz of Houston Greenway - Service Center

Houston, TX

4.6
647 Reviews

647 Reviews of Mercedes-Benz of Houston Greenway - Service Center

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September 19, 2022

Every thing was good,specifically people who were working there were so friendly,nice And helpful. More

by Fatemeh.nemati
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter,Schermerhorn
Sep 23, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 19, 2022

Jasper Mendoza was timely, friendly, thorough and professional. An excellent experience. I would gladly recommend him. More

by cjrivera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasper Mendoza
Sep 23, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Houston Greenway and we hope to be of service again in the future.

September 15, 2022

Chris Palumbo Is the best service coordinator. Takes care of my car every time I bring it in! More

by Brittany Holdman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
Sep 20, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi Brittany, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Houston Greenway! If you need more help, our team is available to talk -- safe travels!

September 14, 2022

Ernesto, a service advisor, was so nice to me. He has provided me an excellent service. More

by pw88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernesto
Sep 18, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston Greenway. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 13, 2022

The service at Greenway Mercedes was excellent and very organized. Even though it took a while to explain the issue I was having with my MBUX system. They finally understood my problem and fixed it right More

by saenzalfred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernesto Gutierrez and Jairo Perez
Sep 16, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 12, 2022

The service and atmosphere at Mercedes’-Benz is excellent. The service representative is a caring and knowledgeable individual. Thanks for a job well done! Dr. Lemons🍋 More

by Albert.lemons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Jow
Sep 16, 2022 -

Mercedes-Benz of Houston Greenway responded

We are pleased to hear you had such a positive experience with us, Albert! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 12, 2022

The service, especially with Timothy as our Service Manager, is always great! It's easy to schedule and reserve a loaner car, which is very helpful. More

by mjofurr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Jue
Sep 16, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 12, 2022

I have been working with Jerry Jow and he makes the painful experience of dealing with a 2007 S550 and it’s computer part replacements over the past year with professionalism and understanding of a car More

by hbrown1026
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Jow
Sep 16, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

September 11, 2022

Good location, easy to drop off, friendly staffs, clean waiting area, communicating with customer and advise what need to be worked. More

by YML
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy
Sep 15, 2022 -

Mercedes-Benz of Houston Greenway responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

September 09, 2022

I am very happy with the service provided. Mr. Ernesto was very helpful and professional. More

by Monty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernesto
Sep 13, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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