Mercedes-Benz of Houston Greenway - Service Center

Tim Jue from MB Houston Greenway assisted me with the issues on my vehicle. A gentleman who was friendly, polite and knowledgeable which helped me with the repair decisions . Constantly kept me posted on issues on my vehicle. A gentleman who was friendly, polite and knowledgeable which helped me with the repair decisions . Constantly kept me posted on the repair updates. Overall, seamless process, honest and trusted dealership. More

Every thing was good,specifically people who were working there were so friendly,nice And helpful. there were so friendly,nice And helpful. More

Jasper Mendoza was timely, friendly, thorough and professional. An excellent experience. I would gladly recommend him. professional. An excellent experience. I would gladly recommend him. More

Chris Palumbo Is the best service coordinator. Takes care of my car every time I bring it in! Takes care of my car every time I bring it in! More

Ernesto, a service advisor, was so nice to me. He has provided me an excellent service. He has provided me an excellent service. More

The service at Greenway Mercedes was excellent and very organized. Even though it took a while to explain the issue I was having with my MBUX system. They finally understood my problem and fixed it right organized. Even though it took a while to explain the issue I was having with my MBUX system. They finally understood my problem and fixed it right away. They gave me a loaner while my GLB250 was being serviced. They texted me with a small video of the pair that was done to it. It was awesome and I will definitely bring back my vehicle to Greenway for any other auto services I may need in the future. Great Job Greenway!! More

The service and atmosphere at Mercedes’-Benz is excellent. The service representative is a caring and knowledgeable individual. Thanks for a job well done! Dr. Lemons🍋 excellent. The service representative is a caring and knowledgeable individual. Thanks for a job well done! Dr. Lemons🍋 More

The service, especially with Timothy as our Service Manager, is always great! It's easy to schedule and reserve a loaner car, which is very helpful. Manager, is always great! It's easy to schedule and reserve a loaner car, which is very helpful. More

I have been working with Jerry Jow and he makes the painful experience of dealing with a 2007 S550 and it’s computer part replacements over the past year with professionalism and understanding of a car painful experience of dealing with a 2007 S550 and it’s computer part replacements over the past year with professionalism and understanding of a car owners frustration. Thank you Jerry More

Good location, easy to drop off, friendly staffs, clean waiting area, communicating with customer and advise what need to be worked. waiting area, communicating with customer and advise what need to be worked. More