Mercedes-Benz of Houston Greenway - Service Center

Our Service Specialist is phenomenal, professional. The car drove like it was new. Service department was efficient with my time. The car drove like it was new. Service department was efficient with my time. More

As always, my advisor Jerry Jow and the mechanics did an excellent job. Highly recommended. excellent job. Highly recommended. More

I like the location of this dealership. My service adviser works with my schedule efficiently. My service adviser works with my schedule efficiently. More

It's very easy to set up a service Appointment and the follow up is very good. Agent is also very good as they listen to your concerns that you may have. The only issue I had was that they wash your car follow up is very good. Agent is also very good as they listen to your concerns that you may have. The only issue I had was that they wash your car but I guess no one looks at it after it's done. The drivers side of the had grease or black mud on inside the door handle as well as all the entry ways! The car had to be taken back to the wash! More

I’ve had a great experience at this dealership. The staff always goes above and beyond - it’s apparent that they truly care. The staff always goes above and beyond - it’s apparent that they truly care. More

Service at MB-Greenway is excellent. Kevin Graves is an outstanding Service Advisor. His follow ip is better than any other SA with whom I have worked. Kevin Graves is an outstanding Service Advisor. His follow ip is better than any other SA with whom I have worked. More

Seems ok not flexible in pricing. Traded in two cars and I asked only $400 more. Answered no Traded in two cars and I asked only $400 more. Answered no More

Prompt and effective. I had an unscheduled problem with a cracked wheel and it was fixed without an appointment. My service advisor has always been very helpful. I had an unscheduled problem with a cracked wheel and it was fixed without an appointment. My service advisor has always been very helpful. More

I always have a first class service experience at Greenway Mercedes thanks to Mike Walsh. He is the best service advisor ever! Always makes the process run smoothly. Greenway Mercedes thanks to Mike Walsh. He is the best service advisor ever! Always makes the process run smoothly. More

Tim Jue from MB Houston Greenway assisted me with the issues on my vehicle. A gentleman who was friendly, polite and knowledgeable which helped me with the repair decisions . Constantly kept me posted on issues on my vehicle. A gentleman who was friendly, polite and knowledgeable which helped me with the repair decisions . Constantly kept me posted on the repair updates. Overall, seamless process, honest and trusted dealership. More