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Mercedes-Benz of Houston Greenway - Service Center

Houston, TX

4.6
647 Reviews

647 Reviews of Mercedes-Benz of Houston Greenway - Service Center

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December 13, 2022

Service at MB Greenway is consistently excellent. My view and experience are specifically and directly related to the outstanding job that Kevin Graves does. He is thorough and his follow up impres More

by Art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Graves
Dec 16, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 12, 2022

Well organized dealership w courteous experienced staff. They always offer a ride or loaner car for all service appointments. I have worked w Greenway for many years and have no reason to go somewhere else More

by harleyrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay koen
Dec 14, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 28, 2022

The people they were very friendly and helpful, and I have not had a problem in the two years I have been going to this business More

by Memesmithhogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
Nov 29, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 23, 2022

Superb service and specialized care. Fantastic and quick service. Kind service agent and attentive to needs. More

by drrmmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Jow
Nov 24, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 21, 2022

The Service Advisor Jacqueline Campos is the best and she takes great care of her customer’s. She is very upfront and let’s you know what would be coming out of our pocket for the service and repair estimate More

by Karthik Kolipaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Campos
Nov 23, 2022 -

Mercedes-Benz of Houston Greenway responded

Hello Karthik, We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Nov 23, 2022 -

Karthik Kolipaka responded

Yes, I will..!!

November 20, 2022

This dealership has very responsive staff and skilled technicians. The dealership waiting room is always clean with a warm inviting atmosphere. More

by bk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Nov 20, 2022 -

bk responded

This dealership has very responsive staff and skilled technicians. The dealership waiting room is always clean with a warm inviting atmosphere.

Nov 23, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 19, 2022

Good service ! But the wait is long for your car when it’s been repaired. High prices but good services. More

by latriciamacklin25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Nov 22, 2022 -

Mercedes-Benz of Houston Greenway responded

Hello, We appreciate you taking the time to leave us a response, Feel free to stop by if you ever need any more help.

November 17, 2022

Paul was very professional and friendly. He explained my options for new tires and up front about pricing and time. I am very satisfied with the service I received and highly recommend him. More

by IKimFamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Schermerhorn
Nov 21, 2022 -

Mercedes-Benz of Houston Greenway responded

Hello, thanks for your praise and kind comments about our team. Thank you so much for being one of our valued guests and we look forward to your next visit!

November 17, 2022

Jessica is a wonderful service adviser. I have been working with her for over 10 years. She had my suspension issue fixed promptly. More

by Sharon L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Funes
Nov 21, 2022 -

Mercedes-Benz of Houston Greenway responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston Greenway. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 17, 2022

Stop sending survey, stop sending survey stop sending survey stop sending survey Jay is great More

by Mgreen542
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay chon
Nov 21, 2022 -

Mercedes-Benz of Houston Greenway responded

Hello, thank you for taking the time to leave us feedback. If you need more help, our team is available to talk -- safe travels!

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