Mercedes-Benz of Houston Greenway - Service Center

We typically get very good service and everyone is knowledgeable about the cars and helpful with issues. knowledgeable about the cars and helpful with issues. More

Jerry Jow is always very helpful, listening to my concerns and properly addressing them. He is also very pleasant to deal with. concerns and properly addressing them. He is also very pleasant to deal with. More

I had a great experience. Jay Kohn provided excellent service, prompt responses, and outstanding snacks! He is ALWAYS great and this time he was AWESOME. Good job! Jay Kohn provided excellent service, prompt responses, and outstanding snacks! He is ALWAYS great and this time he was AWESOME. Good job! More

I dont have much to say about the dealership other than its slow to getting your car in and out. I do want to shout out frankie who is the service manager. He took absolute care of me and any questions i a its slow to getting your car in and out. I do want to shout out frankie who is the service manager. He took absolute care of me and any questions i asked got good answers. Id say he made the experience better than how it started. More

Disappointed that I requested a loaner vehicle and when I arrived, none were available. Felt I wasted my time. arrived, none were available. Felt I wasted my time. More

They were fast and efficient and the agent I dealt with kept me updated with the progress kept me updated with the progress More

The dealership was professional, honest, and reassuring. They diagnosed my vehicle's problem and resolved it. They diagnosed my vehicle's problem and resolved it. More

Kevin Graves provides the best service on my S580 this week!! I recommend this Mercedes dealership. week!! I recommend this Mercedes dealership. More

The dealership was very efficient. Upon my arrival I was greeted by a service tech, who informed me of my service advisor’s name. The advisor attended to the needs of my car and advise Upon my arrival I was greeted by a service tech, who informed me of my service advisor’s name. The advisor attended to the needs of my car and advised with a video of the needed service of my inspection which was awesome. The video help gain my confidence in them and the quality of service they provided for me while I waited in comfort for the repairs of my car. Upon completion of the service repairs they even cleaned my car. I was very impressed. This was my first time having my car serviced there. Very good first impression More

Mike Walsh in Service handled my issues and is the best I have ever had!! I have ever had!! More