Mercedes-Benz of Houston Greenway - Service Center

Great service, Professional at all times. Staff were both helpful and friendly, and as attentive. Staff were both helpful and friendly, and as attentive. More

Always recommends most economical solutions for repair and maintenance. Also very prompt and courteous service. and maintenance. Also very prompt and courteous service. More

Straightforward, honest, and they follow through on their commitments. Their service is always to notch, with prompt and courteous service writers. I highly recommend them to anyone who is looking for thei commitments. Their service is always to notch, with prompt and courteous service writers. I highly recommend them to anyone who is looking for their next Mercedes! More

Excellent service. Employees were attentive and our rep Minh handled our appointment promptly and efficiently. Employees were attentive and our rep Minh handled our appointment promptly and efficiently. More

This was my first time working with Jairo as my service advisor - he was absolutely fantastic! The car was being serviced as a routine maintenance, but the techs found a bigger problem with oil leakage fro advisor - he was absolutely fantastic! The car was being serviced as a routine maintenance, but the techs found a bigger problem with oil leakage from the engine! Jairo was great about explaining to me what the problem was, as well as the solution and cost. He kept me apprised the whole way (and provided the tech's complete maintenance report). A really great experience! More

Service Advisor never got back to me with an estimate on additional repairs that were recommended. Also wanted a State Inspection performed and your equipment was broken…..no follow-up on when Inspection wo additional repairs that were recommended. Also wanted a State Inspection performed and your equipment was broken…..no follow-up on when Inspection would be available again!!! More

Kevin Graves isthe BEST. Servuce was prompt, efficient and well done. I will return for service. Servuce was prompt, efficient and well done. I will return for service. More

Excellent service and very friendly staff. Definitely will recommend to others. Fast and quick reply on calls. Definitely will recommend to others. Fast and quick reply on calls. More

Excellent service and presentation. Jairo my service advisor always go above and beyond. Very professional. Jairo my service advisor always go above and beyond. Very professional. More

I use Green-Way Mercedes for all my service and specifically I use Ernesto as my service advisor who always assists me with all service issues. Green- Way is an outstanding dealership for both purc specifically I use Ernesto as my service advisor who always assists me with all service issues. Green- Way is an outstanding dealership for both purchasing, leasing and servicing your Mercedes vehicle. Working with Ernesto is always a pleasure, he looks out for my best interests and helps me maintain my car. More