Mercedes-Benz of Houston Greenway - Service Center

Great service like always…. Michael was great and very professional with great communication and was able to get me in and out in no time. Michael was great and very professional with great communication and was able to get me in and out in no time. More

I got a flat tire and drive into Greenway without an appointment. They were extremely busy but worked me in, provided a shuttle to and from my home, and replaced my tire within several hours. My advisor appointment. They were extremely busy but worked me in, provided a shuttle to and from my home, and replaced my tire within several hours. My advisor, Jairo, was friendly, professional, and expedited service for me. More

I am always met with the most pleasant assistance when I pull into the service area! pull into the service area! More

Good morning When I picked my car up the other day from tire repair, my key was taped on one end. I was in a hurry and didn't bother removing. I removed this morning and see that the end cap is missing. tire repair, my key was taped on one end. I was in a hurry and didn't bother removing. I removed this morning and see that the end cap is missing. Dealership would not take responsibility More

Always responsive. Jay has a "We will make it happen " view. Service area is a pleasant environment. Jay has a "We will make it happen " view. Service area is a pleasant environment. More

Kevin Graves is a great person. He is always polite and understanding. Excellent customer service etiquette. They go the extra mile to make you comfortable. He is always polite and understanding. Excellent customer service etiquette. They go the extra mile to make you comfortable. More

Good service on car maintenance. Excellent service from our consultant, Chris Plumbo. He is one of the reasons I continue to drive all the way in to have service performed at this Excellent service from our consultant, Chris Plumbo. He is one of the reasons I continue to drive all the way in to have service performed at this dealership when there is another Mercedes dealership only 3 miles from my house. More

Excellent customer Service! ! Prompt in addressing customers needs and taking care of them. Always reaches out to customers afterwards to makes sure that the customers are com ! Prompt in addressing customers needs and taking care of them. Always reaches out to customers afterwards to makes sure that the customers are completely satisfied with the service that was provided. If customer is not satisfied, they're willing to do everything that they can to address their concerns and correct them. More

appreciate the speed and organization. My service advisor is always positive and helpful. Thanks for the explanations. My service advisor is always positive and helpful. Thanks for the explanations. More

True professionals work here! The service department has always been friendly, easy to deal with, straightforward, and honest. The service department has always been friendly, easy to deal with, straightforward, and honest. More