Mercedes-Benz of Houston Greenway - Service Center

Jasper is very professional and friendly. Very polite and his smile is always welcoming, the service in this dealership is extremely efficient Very polite and his smile is always welcoming, the service in this dealership is extremely efficient More

First rate service! My service advisor, Jessica Funes, was extremely helpful and kept me informed through the service/repair process. My service advisor, Jessica Funes, was extremely helpful and kept me informed through the service/repair process. More

I was meant promptly my service representative, Michael Alf for my recall service. I was in and out in no time. The lobby floor and customer were cleaned and refreshments were readily available. Michael co Alf for my recall service. I was in and out in no time. The lobby floor and customer were cleaned and refreshments were readily available. Michael communicated the status of my car during my wait. The overall experience was very satisfying. More

Peter is always been very accommodating. I loved that he knows his customers by names and can communicate right away about my vehicle’s needs. He never confused me or my vehicle from someone I loved that he knows his customers by names and can communicate right away about my vehicle’s needs. He never confused me or my vehicle from someone else. More

Kevin Graves has continued to provide excellent service to my family for many years. Much appreciated! to my family for many years. Much appreciated! More

Fast, efficient, helpful, attentive service seems to be their hallmark and the certainly deliver. I am impressed with Greenway Plaza Meecedes Benz. their hallmark and the certainly deliver. I am impressed with Greenway Plaza Meecedes Benz. More

Service performed: replaced tires, alignment, replaced engine mounts (second time in 170000 miles), replaced driver door handle. Car was pulling to the right, that was corrected, engine vibration was elim engine mounts (second time in 170000 miles), replaced driver door handle. Car was pulling to the right, that was corrected, engine vibration was eliminated by engine mounts, locking system now working as it should. Great job. On the road, the wheel balance to still a little off. Will ask for the balance to be checked. More

I bought my E550 there. It hasn't been a very good car and maintenance has been a nightmare. I recently had a front headlight out. They quoted me $2,100 to fix it. Three It hasn't been a very good car and maintenance has been a nightmare. I recently had a front headlight out. They quoted me $2,100 to fix it. Three months ago I had a new battery installed by someone else. They wanted to replace it for more than $500. When I asked why, they told me the battery was fine but it wasn't a "Mercedes battery". I don't recommend buying a Mercedes and you're just crazy if you go there for maintenance (which it will always need). More

The staff is very courteous and the place is immaculate. The use of a loaner car is very convenient. Jay Kohn, my service rep is knowledgeable and personable. The use of a loaner car is very convenient. Jay Kohn, my service rep is knowledgeable and personable. More

Peter and Carlos were very courteous, professional and thorough during my service process and loaner rental , thorough during my service process and loaner rental , More