Back

Mercedes-Benz of Houston Greenway - Service Center

Houston, TX

4.6
647 Reviews

647 Reviews of Mercedes-Benz of Houston Greenway - Service Center

Sort by
March 19, 2023

Amazing Customer Service! Attention to detail when servicing my vehicle has been second to none. Dealership and service area are always clean and welcoming… More

by Chad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto
Mar 22, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Chad, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 18, 2023

Very attentive and was helpful, on the spot were able to schedule the work! Thanks to Kavin Graves, whom we knew since 30 years there! More

by Souadnassar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Graves
Mar 21, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 17, 2023

I have use the service since 2010, work is always don very fast ,an always well done. my service advisor Jay Kohn, is the greatest,Caint wait for my next service. More

by lagator1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Kohn
Mar 21, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 16, 2023

Excellent service; very professional and timely. Courteous service staff. Provided service updates via the internet. More

by Horst.Paul36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 20, 2023 -

Mercedes-Benz of Houston Greenway responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Houston Greenway! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 15, 2023

I purchased a used 580 GLE last year and it has been in for a repair and one recall. I have been impressed with the capability of the mechanics to get to the route of the issue. I feel very comfortable hav More

by Texas Buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Minh Thach
Mar 18, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Texas, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 14, 2023

I received very prompt and efficient service on a MB recall on my 2017 GLE 350. The car was ready within an hour as promised. More

by John Ablack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Gutierrez
Mar 18, 2023 -

Mercedes-Benz of Houston Greenway responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

March 14, 2023

Best dealership that I have dealt with. I have purchased 3 vehicles over the years and the level of service is remarkable. More

by Doug M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Walsh
Mar 17, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Doug, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 13, 2023

Service was efficient and courteous. Jairo was great! He was very professional and attentive to my service needs. Overall, a great experience! More

by Lady Kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
Mar 17, 2023 -

Mercedes-Benz of Houston Greenway responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 13, 2023

First Class Service and attention to every detail. I have been a customer for over 20 years and all i can say is excellent ! More

by elizondo garcia, marcelo rafael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Jow
Mar 17, 2023 -

Mercedes-Benz of Houston Greenway responded

Elizondo, Marcelo Rafael, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Houston Greenway. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 10, 2023

It’s a pleasure to take my car to Greenway Mercedes. It is beautiful, clean, and expertly run. My service person is so helpful. I would always recommend this store to my friends. More

by phyllisselber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Funes
Mar 13, 2023 -

Mercedes-Benz of Houston Greenway responded

Hello Physllis, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Houston Greenway and we hope to be of service again in the future. Drive safe, and we'll see you on the road.

...
21
...