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Mercedes-Benz of Houston Greenway - Service Center

Houston, TX

4.6
647 Reviews

647 Reviews of Mercedes-Benz of Houston Greenway - Service Center

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April 17, 2023

Fast service expensive. Surprised us wth the price. When i call i hot a different price than when it was done More

by lconcepcion10
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Elena
April 16, 2023

My Service Writer Michael Alf on top of everything. Made sure my service gone timely and professionally. More

by Airborne8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Alf
Apr 27, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 14, 2023

The service is the main reason I purchase Mercedes. Freeway is the best and takes care of all my needs More

by Leahvill2350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 28, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 14, 2023

I found them so reliable and friendly. Also they have a good shuttle and carwash service. More

by Farshad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Jacqueline
Apr 28, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Farshad, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

April 12, 2023

I’ve owned vehicles from a few brands including a couple of luxury brands… MB by far and in specific Brigitt and the service department at MB Greenway are just SUPERIOR! They just don’t tell you things need More

by IvonneD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brigitt
Apr 26, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Ivonned, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 11, 2023

I Had a recall was given a loaner…service, ALL was great! ! Jay & all the staff were very efficient & helpful! More

by Judith Steelhammer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Apr 26, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Judith, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 10, 2023

Quick response to my wife's flat tire. Great service from Mike Walsh once car reached the dealership. More

by kennybio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Walsh
Apr 26, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 07, 2023

Chris Palumbo always does an excellent job with my car and yesterday was a Perfect example!! Thank you!!! More

by mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
Apr 26, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Mary, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston Greenway. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 07, 2023

Jay Kohn is the. ONLY reason I have bought (4) Mercedes-Benz of Houston Greenway. As a result of Jay's service guidance along with his suggestions my family and I ha More

by jazt5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Kohn
Apr 26, 2023 -

Mercedes-Benz of Houston Greenway responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston Greenway. We appreciate your recommendation of Mercedes-Benz of Houston Greenway and we hope to be of service again in the future.

April 05, 2023

Great service, from the drop-off to the pickup of your car. Courteous staff. Comfortable waiting area. More

by Elias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
Apr 09, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Elias, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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