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Mercedes-Benz of Houston Greenway - Service Center

Houston, TX

4.6
647 Reviews

647 Reviews of Mercedes-Benz of Houston Greenway - Service Center

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May 05, 2023

From the time I drove into the service area I was treated with courtesy and efficiency. All the personnel know their job and worked together very smoothly. My service advisor is very well trained but also cl More

by hkarpicke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Campos
May 09, 2023 -

Mercedes-Benz of Houston Greenway responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 04, 2023

Very good service and kept me informative of service being done thank you see you soon More

by David bekker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
May 07, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi David, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 03, 2023

Quickly replaced a problematic auxiliary battery and returned the car clean and spotless. MB Greenway sets a high standard and is the ‘go to’ dealership in H-town. Well done Jairo Perez! More

by RodD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Perez
May 07, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Rodd, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

May 01, 2023

I usually don’t leave reviews — but My advisor Brigitt was great! She was personable and answered all of my questions. She gave me a timeline on the service my vehicle needed and kindly guided me to where More

by gemini98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brigitt
May 04, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 01, 2023

excellent dealer ship they have a lot of experinces and they epert and houstes and kindly they are good experts More

by shaban aly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jow jery
May 05, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Shaban, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

April 29, 2023

Good support but it took too much time to finish the service. communication was good More

by Aziz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Khon
May 03, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 25, 2023

My service guy Jay K. always listens, follows up to keep my abreast and provides great service. The repairs were completed timely and I am glad I chose to return to Greenw More

by Juli M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay K.
Apr 28, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Juli, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 24, 2023

Very professional and timely with their service also very courteous in breakdown of services and expensive More

by Kersheat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Apr 27, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 22, 2023

Always great service, response in time and courteous staff. The place is clean and staff is well trained More

by Dinorah Barnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto
April 20, 2023

Great attention , profesional staff, on time on the service , it is worth to be treated in this place More

by Dafeguva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Gutierrez
Apr 27, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

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