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Mercedes-Benz of Houston Greenway - Service Center

Houston, TX

4.6
647 Reviews

647 Reviews of Mercedes-Benz of Houston Greenway - Service Center

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May 28, 2023

I come because the service advisor I’ve been using for years, Chris Palumbo, is there. He is fantastic. Very professional!! More

by Donna.wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
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May 31, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Donna, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 28, 2023

My service advisor Elana was amazing and made the experience amazing with her great handling of the situation. I will bring all my MB cars here for service from now on! More

by rodjonathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elana
Report | Print
May 31, 2023 -

Mercedes-Benz of Houston Greenway responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston Greenway. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 27, 2023

Kevin Graves is so nice to work with. I have always received excellent service & the work is finished when promised. More

by Kdb71851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Graves
Report | Print
May 31, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 25, 2023

Jay did an excellent job taking care of my immediate needs so I wasn’t without a car. More

by rc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Report | Print
May 27, 2023 -

Mercedes-Benz of Houston Greenway responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 20, 2023

The service is always great. Thats why I choose this dealership. Service Advisor is hands on More

by sterlinamitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fuentes
Report | Print
May 23, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 18, 2023

Always appreciate the fast and first class service from the folks at Greenway, especially Kevin. More

by leiac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Graces
Report | Print
May 19, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Leiac, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 17, 2023

Ernesto is the best! ! I always have the best service there. And even all the years I’ve ever had at any dealership, Jaguar, lots and lots of Jeeps!!…. BMW, Audi etc., eve More

by marshaablake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto
Report | Print
May 19, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Houston Greenway! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2023

Easy to schedule an appointment and obtain a loaner vehicle. Advisors are knowledgeable. Premium service at premium prices. More

by Russ Porter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
Report | Print
May 18, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Russ, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 15, 2023

Easy to make an appointment, very friendly staff. service advisor Jessica was great. Facilities always clean More

by nmahaini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Funes
Report | Print
May 18, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 12, 2023

Nice and friendly. Very helpful. Get your car done quickly. Great team work. Will come back More

by Kimberly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline
Report | Print
May 16, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Kimberly, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

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