Mercedes-Benz of Houston Greenway - Service Center

I appreciate the video from the service area tech. Very professional clear and concise communications. Very professional clear and concise communications. More

I have been having an ongoing air conditioning issue with my GLC 300 so I took it in for service and was assisted by Service Advisor Jasper Mendoza who arranged a courtesy vehicle for the almost 2 weeks the my GLC 300 so I took it in for service and was assisted by Service Advisor Jasper Mendoza who arranged a courtesy vehicle for the almost 2 weeks the service took due to a part needing to be ordered. Jasper kept the vehicle a couple of extra days to confirm that the issue was resolved. In and out quickly and when I went back to pick up my car Jasper once again got the paperwork pulled together and although they were quite busy his son who is working there as a summer job kept me entertained talking about golf. About as painless as you could expect when having to get my vehicle serviced. More

The service was very good, but need to schedule in advance and get a loaner because it can take several days. advance and get a loaner because it can take several days. More

It was my first time. From my advisor Mr Jairo to how my car was treated was awesome. A great touch of professionalism was exhibited by Jairo. I would recommend you guys a From my advisor Mr Jairo to how my car was treated was awesome. A great touch of professionalism was exhibited by Jairo. I would recommend you guys and you will get more referrals from me. More

Very Knowledgeable and Professional. kept me updated on progress. Explained everything. Brigitt is the BEST. Thanks again. kept me updated on progress. Explained everything. Brigitt is the BEST. Thanks again. More

I like your good service . I liked your mannurful behavior . Thanks to all .I liked your coffee and snakes I liked your mannurful behavior . Thanks to all .I liked your coffee and snakes More

Elana was amazing and provided excellent service with great communication and responsiveness will be bringing my other mb here from now on great communication and responsiveness will be bringing my other mb here from now on More

Excellent communication from Peter my service advisor. Car was ready when promised. Work was done properly. Car was ready when promised. Work was done properly. More

My service advisor, Jaqueline Campos, was superb. ! She was very detail oriented and inspected all work personally in advance of my picking up vehicle. Consistently best service ever! ! She was very detail oriented and inspected all work personally in advance of my picking up vehicle. Consistently best service ever! More

I truly appreciate my service advisor Chris Palumbo, and think he gives great advise and service. Friday after my service I waited 30 minutes for my car, not because the line was long but because the "kids think he gives great advise and service. Friday after my service I waited 30 minutes for my car, not because the line was long but because the "kids" did not know what they doing, they could not find my car or other customers. Finally, an older gentleman came over and straightened things 30 minutes. The lady at the checkout did not answer questions just took the money and gave receipts. I am having trouble with my apple play on my car and asked to see a product spec. He was busy with and your very nice receptionist took my name and number and said he would call this e to set an appointment to look into my issue. Did not hear anything back. If it was not for Chris I would not return to this dealership More