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Mercedes-Benz of Houston Greenway - Service Center

Houston, TX

4.6
652 Reviews

652 Reviews of Mercedes-Benz of Houston Greenway - Service Center

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July 14, 2023

Service was performed in a timely manner and advisor was great at communicating costs and updates. More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Funes
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Jul 18, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Peter, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 13, 2023

friendly and very professional - easy in easy out. private shuttle service was provided as well. More

by MK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jasper.
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Jul 17, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 13, 2023

The staff was very polite and quick to get you into a loaner. Would recommend this dealer More

by Alexcampos1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
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Jul 17, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jul 17, 2023 -

Alexcampos1980 responded

Thank you for the great service.

July 13, 2023

Provided great service. The service advisor listened to my needs and very professional. Very satisfied. More

by dmusicman4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Minh Thac & shuttle driver.
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Jul 17, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 11, 2023

Greenway is super convenient super efficient. Everything I needed was taken care of Carlos in the loaner division was excellent. Kevin and Steve explain the spectacular features on my vehicle. I’ More

by pryce131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Steve Kevin Elana
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Jul 15, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 10, 2023

Easy drop off and pickup for service. The service advisor was courteous, knowledgeable and polite. More

by HRF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
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Jul 13, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 08, 2023

Great service and availability, great location great team members , great atmosphere and Awesome customer connection. More

by Chocolate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline Campos
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Jul 11, 2023 -

Mercedes-Benz of Houston Greenway responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 07, 2023

Easy to deal with. From the minute I dropped car off to pick up, very professional and organized. More

by brian.e.lane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Minkh
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Jul 11, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

July 06, 2023

They are very well trained and professionals. Since the moment you park your car the service starts. They make the process go easy, they keep you informed during the process unroll they are don More

by Hpineda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto
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Jul 07, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 04, 2023

Arrived 10 min earlier to my appontment and entered the cue. Apointment was at 8:00 am. Car reception wasn't opened until 8:10 am. More

by jmr620808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Joe
Report | Print
Jul 06, 2023 -

Mercedes-Benz of Houston Greenway responded

Thank you for taking the time to share your feedback with us. We hope to be of service to you again in the future. Best wishes, Mercedes-Benz of Houston Greenway

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