Mercedes-Benz of Houston Greenway - Service Center

Easy drop off and pickup for service. The service advisor was courteous, knowledgeable and polite. The service advisor was courteous, knowledgeable and polite. More

Great service and availability, great location great team members , great atmosphere and Awesome customer connection. team members , great atmosphere and Awesome customer connection. More

Easy to deal with. From the minute I dropped car off to pick up, very professional and organized. From the minute I dropped car off to pick up, very professional and organized. More

They are very well trained and professionals. Since the moment you park your car the service starts. They make the process go easy, they keep you informed during the process unroll they are don Since the moment you park your car the service starts. They make the process go easy, they keep you informed during the process unroll they are done with service. Excellent professional service and ver knowledgeable. More

Wonderful experience. In and out, great service ! Nice customer service and personal care. Much Better than other Mercedes dealers in town In and out, great service ! Nice customer service and personal care. Much Better than other Mercedes dealers in town More

Arrived 10 min earlier to my appontment and entered the cue. Apointment was at 8:00 am. Car reception wasn't opened until 8:10 am. cue. Apointment was at 8:00 am. Car reception wasn't opened until 8:10 am. More

The entire process was seamless from dropping off and checking my car in to the valet getting my car when I returned. I appreciated the text updates throughout the day. checking my car in to the valet getting my car when I returned. I appreciated the text updates throughout the day. More

Employees didn’t appear to be friendly. Before leaving my vehicle, I was asked if I wanted tires, alignment and inspection sticker. My answer was no. Later I was told I needed 2 rear tires Before leaving my vehicle, I was asked if I wanted tires, alignment and inspection sticker. My answer was no. Later I was told I needed 2 rear tires. I had my tires checked previously and my tires were fine. I was a lil upset. I have 31,000 miles on my vehicle and I need new tires! Wow! More

Peter is the best service advisor, if you’re new to Greenway ask for him. You will be happy to have him on your side if anything is ever needed to be done on your car quickly. Professional and efficien Greenway ask for him. You will be happy to have him on your side if anything is ever needed to be done on your car quickly. Professional and efficient! More

The service advisor, Jessica Nunes was perfect. Scheduling was easy, my desired appointment time was available. I waited on my service A in the waiting area and everything was clean, snacks and cof Scheduling was easy, my desired appointment time was available. I waited on my service A in the waiting area and everything was clean, snacks and coffee were good and a nice work area was available for me to open my laptop and work. Jessica explained everything done to the vehicle and had a pleasant demeanor and a great attitude. The car was washed and ready within a minute of me exiting the building. The pleasant and happy employees at Greenway Mercedes, especially Jessica Nunes make this my forever go to Mercedes dealer In Houston. More