Mercedes-Benz of Houston Greenway - Service Center

Jacqueline my service advisor has great customer service. Left my vehicle for service and the loaner vehicle was great as well. Definitely a place worth coming to for service. But of course you’ll be putt Left my vehicle for service and the loaner vehicle was great as well. Definitely a place worth coming to for service. But of course you’ll be putting in your money for the worth of all your getting. Strongly recommend Mercedes and Jacqueline (advisor) who helped me. More

Great service as usual. The only problem is that every single time they get my beige carpets dirty with grease. This time I even left a trash bag covering the floor mats. T The only problem is that every single time they get my beige carpets dirty with grease. This time I even left a trash bag covering the floor mats. The bag was removed and they stepped with dirty shoes. This has happened in the last 4 services! Is it really that difficult to put a paper mat to protect it? More

Professional, informative, and was seen promptly. Also, they kept me updated throughout. Thank you again. Also, they kept me updated throughout. Thank you again. More

Loaner that I got was not a good vehicle. Dod not feel that I am driving Mercedes.I feel loaner services need better vehicles. Dod not feel that I am driving Mercedes.I feel loaner services need better vehicles. More

Excellent quality of service at Mercedes Benz of Greenway! can always count on is clear communication when dealing with my service advisor Jay Kohn Greenway! can always count on is clear communication when dealing with my service advisor Jay Kohn More

Service was performed in a timely manner and advisor was great at communicating costs and updates. great at communicating costs and updates. More

friendly and very professional - easy in easy out. private shuttle service was provided as well. private shuttle service was provided as well. More

Provided great service. The service advisor listened to my needs and very professional. Very satisfied. The service advisor listened to my needs and very professional. Very satisfied. More

The staff was very polite and quick to get you into a loaner. Would recommend this dealer loaner. Would recommend this dealer More

Greenway is super convenient super efficient. Everything I needed was taken care of Carlos in the loaner division was excellent. Kevin and Steve explain the spectacular features on my vehicle. I’ Everything I needed was taken care of Carlos in the loaner division was excellent. Kevin and Steve explain the spectacular features on my vehicle. I’m super happy with my choice at Mercedes and this dealership. More