Mercedes-Benz of Houston Greenway

Mike Walsh has been my service rep for more than 10 years. His assistance is excellent, which is why I returned to Greenway to purchase a Mercedes in 2009 and will do so when I purchase my next Merced years. His assistance is excellent, which is why I returned to Greenway to purchase a Mercedes in 2009 and will do so when I purchase my next Mercedes, which will likely be this year or next. Mike always provides me feedback on the status of service and he never leaves me surprised. Greenway does a great job with its customers and Mike is the best of all! More

From start to finish, everything was explained, we agreed From start to finish, everything was explained, we agreed on the price and signed the papers. In and out within 3 hours, truly the easiest car buy From start to finish, everything was explained, we agreed on the price and signed the papers. In and out within 3 hours, truly the easiest car buy purchase. It was everything we wanted in a car buying experience. No pressure, guidance throughout the purchase and very good sales personnel and the financing was great. More

This was my first purchase of a Mercedes Benz auto, Bryan Mullins was very helpful and took the time to explain the details of the auto I was interested. I have purchased several new auto over the years and Mullins was very helpful and took the time to explain the details of the auto I was interested. I have purchased several new auto over the years and have had good and bad experiences. This by far was the best. I am very pleased with my C250 and would recomend anyone to go to Greenway. More

I purchased a Mercedes E500 from this dealership. The car experienced a catastrophic sudden brake failure due to loss of SBC hydraulic pump. It was replaced under extended warranty. It had sudden total car experienced a catastrophic sudden brake failure due to loss of SBC hydraulic pump. It was replaced under extended warranty. It had sudden total brake failure again after only 6,000 miles. The dealership refused to replace the part after only 6 months. Eric told me since it was already replaced once under warranty it is no longer covered and wanted $2500. to replace the defective part. I have purchased multiple vehicles from this dealership. I was treated rudely and dishonestly and I will never be back to this dealership again. Buyer beware...... More

Kevin Graves at Mercedes Houston has serviced my cars for 5 years. The service and experience is bar none. At this Mercedes Greenway location, Kevin gives one the personal attention required to own a high 5 years. The service and experience is bar none. At this Mercedes Greenway location, Kevin gives one the personal attention required to own a high in automobile. More

1. Mike Walsh - Service - he is one the best guys around green way he and his team do an outstanding job- Kudos 2. Alex Star- Sales- He took very good care of of every detail made buying mynew car seamle green way he and his team do an outstanding job- Kudos 2. Alex Star- Sales- He took very good care of of every detail made buying mynew car seamless and easy and I got a great deal also-Kudos to Alex he is the guy to buy your car from give him your requirements and he will find you the car and the price to boot!-great sales person! Very happy with Greenway Plaza Benz More

Mr. Alex Star was a pleasure to work with! He was very helpful and knowledgable. He was professional and able to answer all questions. He worked hard and facilitated a good negotiation. Even after buyin helpful and knowledgable. He was professional and able to answer all questions. He worked hard and facilitated a good negotiation. Even after buying the car, he continued to follow up to ensure all is well. Customer service and satisfaction are very important to him. He will not steer you wrong! More

Car was not equipped as described in advertisements. Told the sales person that I had discovered a small dent in the door; he said it wasn't there before and probably happened during the test drive (it Told the sales person that I had discovered a small dent in the door; he said it wasn't there before and probably happened during the test drive (it did not). Sales person intimated that I misrepresented my trade in. Overall love the car but not impressed with the sales experience. More

Jerry Goggins has been exceptional is his service. He Jerry Goggins has been exceptional is his service. He has gone above-n-beyond to expedite, coordinate, and accommodate my vehicles needs and m Jerry Goggins has been exceptional is his service. He has gone above-n-beyond to expedite, coordinate, and accommodate my vehicles needs and my personal needs for a loaner car. I am a single, working mother; hence, his assistance has allowed my personal and business schedule to "flow" with minimal interruption. Please thank him for me. His concern and work ethic is second-to-none. Appreciatively, Virginia More

I have never had such a pleasant car buying experience as I had Mercedes-Benz Greenway. The staff was very courteous, knowledgeable and took you from start to finish all the way. Our salesman Surender Kamnan I had Mercedes-Benz Greenway. The staff was very courteous, knowledgeable and took you from start to finish all the way. Our salesman Surender Kamnani was the best car salesman I have ever dealt with, he answered all questions honesty and provided a comfort level throughout the entire process. The expertise of all associates at Greenway Mercedes-Benz will make anyone’s car buying experience there a real treat. You felt at ease the moment you walked in the door, everyone there is geared to making your car buying experience as nice as can be and to treat all customers with the maximum professionalism. More