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Mercedes-Benz of Houston Greenway

Houston, TX

Overview
Reviews
Vehicles
4.7
1,151 Reviews
Mercedes-Benz of Houston Greenway is the best place for all things Mercedes-Benz in the Houston. Located in Houston near the intersection of Weslayan St and Southwest Fwy, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston Greenway has it all. Visit our website to learn more, and schedule a test drive today!
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3900 Southwest Freeway

Houston, TX

77027

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Showing 1,151 reviews

December 10, 2023

I recommend going to Mercedes Benz Greenway for car service. They have a perfessional staff who will help whoever attends properly. More

by Joseph Delapaz Lucas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena
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Dec 13, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Joseph, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 09, 2023

Terrible experience: Sales lady (Dominque was rude and disrespectful. Staff at dealership played fast as loose with the truth and facts. Aggressive hardball tactics to secure sale. During contracting, age More

by powermaxg5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dominque, Isaiah, Chris
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Dec 12, 2023 -

Mercedes-Benz of Houston Greenway responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2111 to discuss what we can do to help.

December 08, 2023

Organized and great customer service. Communication is key and they kept me informed throughout the process. Same great service on warranty work also. More

by Virginia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena
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Dec 12, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Virginia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 07, 2023

Excellent service, helper service representatives. Booked in advance for service and loaner car provided. Very friendly & professional. More

by twoods2076
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Dec 08, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 06, 2023

My experience with Mike Walsh at Mercedes has always been beyond my expectations. He always takes excellent care of my car. I highly recommend Mike and Mercedes for your car service. More

by aliceincyberland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mile Walsh
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Dec 08, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Houston Greenway and we hope to be of service again in the future.

December 04, 2023

Dealer did not explain me how much I need to pay for the car totally. When I signed the documents it was 20000 $ more including credit interest (10000$) and services (10000$). The preowned car was double pr More

by Jane
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nenad Marcovic, William Barber
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Dec 05, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Jane, we are deeply disappointed by your experience at Mercedes-Benz of Houston Greenway. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2111 to discuss what we can do to help.

December 04, 2023

Waited at dealership for car to be serviced. Advisor came several times to let me know progress. More

by Minerva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drake Lansangan
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Dec 07, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Minerva, we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 03, 2023

N Ice N IceN IceN IceN Ice. N IceN Ice N Ice N Ice N Ice More

by vjkoduri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
N Ice
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Dec 05, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 01, 2023

Everyone is super helpful very hand on with the instruction that they give out , I’m glad I choose this one to be my first Mercedes experience More

by Leodinhdo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
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Dec 05, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we are glad we could help! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 29, 2023

Great service as usual! My service advisor Chris Palumbo always keeps me informed along the way. More

by majors6819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
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Dec 01, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we're happy you found Chris to be so supportive during your experience here at Mercedes-Benz of Houston Greenway. Don't hesitate to call us if you ever need anything. Be safe on the road!

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