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Mercedes-Benz of Houston Greenway

Houston, TX

4.7
1,150 Reviews
Mercedes-Benz of Houston Greenway is the best place for all things Mercedes-Benz in the Houston. Located in Houston near the intersection of Weslayan St and Southwest Fwy, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston Greenway has it all. Visit our website to learn more, and schedule a test drive today!
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3900 Southwest Freeway

Houston, TX

77027

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Showing 1,150 reviews

August 22, 2022

I had a really easy buying experience. I some research at home and Manny showed me the new features that Mercedes has to offer during a test drive. When I asked to see what other colors th More

by gbantau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Rodriguez, Ravi Sapkota
Aug 27, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we appreciate your positive review about your recent experience with us! We appreciate your recommendation of Mercedes-Benz of Houston Greenway and we hope to be of service again in the future. Take care!

August 21, 2022

Great dealership with a fantastic man , Sam Mirza who sold me my car. So patient, thoughtful and helpful to me I will always come back to this dealership to Sam to buy cars in the future. Also, I will More

by Mrs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mirza who was excellent
Aug 25, 2022 -

Mercedes-Benz of Houston Greenway responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston Greenway. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 18, 2022

Very good service on the car. Took three days for them to work on it after drop off though. Appreciate that they provided a loaner car during that time. More

by larrywis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Grazes
Aug 23, 2022 -

Mercedes-Benz of Houston Greenway responded

Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

August 18, 2022

I was desperate to get my tire changed because I had a nail in it. I was going to have to wait 4 days with another location but these guys were able to fit me in right away. Ernesto was an amazing advisor More

by Misha B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernesto Gutierrez
Aug 23, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi Misha, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 18, 2022

Always great service @chris Palumbo service dept. been going there for 5 years strong A+ More

by pharvey3232
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
Aug 24, 2022 -

Mercedes-Benz of Houston Greenway responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Houston Greenway. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 16, 2022

Exceptional service especially from Peter, my service rep. He was very attentive and gave me updates all along the process! More

by Bl38
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter
Aug 23, 2022 -

Mercedes-Benz of Houston Greenway responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 15, 2022

They are very respinsive to my needs. I needed a new battery, which they got to and installed in 2 hrs while I waited. They provided me with a computer desk and outlet so I could use th More

by malcowan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick
Aug 20, 2022 -

Mercedes-Benz of Houston Greenway responded

We are pleased to hear you had such a positive experience with us, Malcowan! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 12, 2022

ALWAYS EXCELENT SERVICE WILL NEVER GO ANYWHERE TO CARE MY MERCEDEZ. VERY PROFESSIONAL, KNOWLEDAGBLE AND PERFECT IN EVERY DETAIL. More

by gloria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KEVIN SERVICE ADVISOR
Aug 17, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi Gloria, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 09, 2022

The service was great and prompt. My service adviser was knowledgeable and great to deal with. More

by Calvinazzam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jasper
Aug 12, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

August 09, 2022

Great service and attention from the staff. Disappointed this last time due to communication issues. The email link was not working for additional work/suggestions, work done does not updated More

by RSL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
Aug 12, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (713) 489-2111 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

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