Mercedes-Benz of Houston Greenway

Rafael did a marvelous job getting the vehicle checked in; while explaining the details of the service being done. Thank you Rafael in; while explaining the details of the service being done. Thank you Rafael More

Bad service center service; booked two services here as part of a package from Autonation (this is ultimately an Autonation dealership / service center, not Merc-exclusive), and Mr. Shanklin sent me home b part of a package from Autonation (this is ultimately an Autonation dealership / service center, not Merc-exclusive), and Mr. Shanklin sent me home both times on the first try because he didn't have the filter for my Infiniti, despite the appointment having been booked 1-2 weeks ahead of time. Both times, in the most indifferent tone, "we don't have it, not a Mercedes, you'll just have to come back tomorrow". After making me wait in the car 15-20min each time lol. What a waste of time. Do your job and check what appointments you have, so you have what you need to do your job. Can't even order oil filters, imagine ordering parts for larger repairs. More

Leigh Bennett is the reason I keep coming back and back to MB of G as he is the best! He is a deal closer and is always incredibly attentive to my needs when I looking for a new Mercedes. In the sales bu to MB of G as he is the best! He is a deal closer and is always incredibly attentive to my needs when I looking for a new Mercedes. In the sales business it is all about the people, and there is no on better in the business than Leigh Bennett! More

Excellent communication and excellent service! My car arrived exactly as promised! I love my car! My car arrived exactly as promised! I love my car! More

Brian Biondo, Donald Cyprian, and Jeffrey Jimenez were very professional and courteous. My overall experience at this dealership was very pleasant. very professional and courteous. My overall experience at this dealership was very pleasant. More

Trade my new brand 2023 GMC which has 3k miles on it with 2017 Range Rover sport 65kmiles that not happy for the deal later , first bought it expensive 2nd I wish they repair a car before selling it , after 2017 Range Rover sport 65kmiles that not happy for the deal later , first bought it expensive 2nd I wish they repair a car before selling it , after bringing the Range Rover home the next day when start the engine it saying (coolant level low ) So I came talked with Don moralis the salesperson he said take ur car those guys by service department will add some coolant then u are good to go I did so and those warning signs disappeared then took car back to home after 3days parking I took the car again for a 10miles trip unfortunately it was saying coolant level low and then giving me other signs that your engine is overheating. Now the car is with service department and I’m really pissed if the situation that at least they must repair their used cars before selling , my 2023 gmc it’s 3k mileage and new brand has no issues . Very sad . I hope they can fix the car honestly . Don’t want to trading new brand car with a used and low model car like this to take it to service for repairing everyday . I must have good experience with my first deal at Mercedes Benz of greenway location not to bring the car for service while haven’t used it for at least 50miles . More

Excellent experience; the team is extremely proactive and dedicated. I have several questions that were promptly answered, and even research to clear additional questions was performed. I'm coming back in a dedicated. I have several questions that were promptly answered, and even research to clear additional questions was performed. I'm coming back in a few months when I'm replacing my wife's car with a Mercedes; considering my recent experience, it is a no-brainer. More

Excellent Overall Experience. Everyone was very prompt, and professional. We will surely return for additional sales and services. Everyone was very prompt, and professional. We will surely return for additional sales and services. More

Wow! There were no hassles. I was in and out quickly. They had exactly what I wanted and Hector made my purchase seamless. There were no hassles. I was in and out quickly. They had exactly what I wanted and Hector made my purchase seamless. More

Very happy with my experience Highly recommend this location and miss coco She helped me find my car and worked through the process with me location and miss coco She helped me find my car and worked through the process with me More