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Mercedes-Benz of Houston Greenway

Houston, TX

4.7
1,150 Reviews
Mercedes-Benz of Houston Greenway is the best place for all things Mercedes-Benz in the Houston. Located in Houston near the intersection of Weslayan St and Southwest Fwy, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston Greenway has it all. Visit our website to learn more, and schedule a test drive today!
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3900 Southwest Freeway

Houston, TX

77027

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Showing 1,150 reviews

November 04, 2022

Efficient and thorough service. Always a good experience. I have never had to return my vehicle for a missed item in need of repair. More

by Melody Ellis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Kohn, Lisa Parasrami
Nov 12, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi Melody, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

November 03, 2022

Great customer service from Jay Kohn and turn around time was fast and efficient. Jay explained all the needed service and repair items and gave me updates. More

by miekim40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 11, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 28, 2022

My whole experience was awesome. My salesman did a great job at helping me find the perfect vehicle. Very patient and determined. I loved my experience. More

by Ddcaraway
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 04, 2022 -

Mercedes-Benz of Houston Greenway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 28, 2022

Rhett was very attentive, answered all our questions/calls. The experience was so much better than the dealership we previously went to. Made our decision easy to buy thru them. More

by alisa07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 04, 2022 -

Mercedes-Benz of Houston Greenway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 28, 2022

Excellent service overall. Every aspect of the visit was professional and pleasant. Peter was particularly good. More

by KOT
Recommend Dealer
Yes
Employees Worked With
Peter
Nov 04, 2022 -

Mercedes-Benz of Houston Greenway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 24, 2022

Always great service by Jerry Jow! ! Highly recommend him to be your service advisor for MB Greenway! More

by blairshipper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Jow
Oct 31, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Mercedes-Benz of Houston Greenway and we hope to be of service again in the future.

October 24, 2022

Service from the attendants good on arrival and on pick up of the car at the end. Liked the Service Advisor. Pleasant and got things done as needed and no more than what needed. Like the system of paying More

by zul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal Alf
Oct 31, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi Zul, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 24, 2022

Service department communication was fast. Location is very convenient as well. Have taken my vehicle there a couple of times and haven’t had issues. More

by Randy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay
Oct 31, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi Randy, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 23, 2022

My service provider was most helpful and endeavored to truly make me understand the importance of asking for my loaner car well in a Vance. More

by edithmanzullo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray and Peter
Oct 31, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Houston Greenway! If you need more help, our team is available to talk -- safe travels!

October 20, 2022

I've been there 2 times fix a tire and had bad experience, and they didn't even fix it first time just put air. More

by chavezelvira70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jajairo
Oct 27, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Houston Greenway take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-2111. We hope to hear from you.

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