Mercedes-Benz of Houston Greenway
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The dealership was very efficient. Upon my arrival I was greeted by a service tech, who informed me of my service advisor’s name. The advisor attended to the needs of my car and advise Upon my arrival I was greeted by a service tech, who informed me of my service advisor’s name. The advisor attended to the needs of my car and advised with a video of the needed service of my inspection which was awesome. The video help gain my confidence in them and the quality of service they provided for me while I waited in comfort for the repairs of my car. Upon completion of the service repairs they even cleaned my car. I was very impressed. This was my first time having my car serviced there. Very good first impression More
Service at MB Greenway is consistently excellent. My view and experience are specifically and directly related to the outstanding job that Kevin Graves does. He is thorough and his follow up impres My view and experience are specifically and directly related to the outstanding job that Kevin Graves does. He is thorough and his follow up impressive. More
I have always been impressed with how professional the service department has been. I have never had to wait from the moment I arrive for service to the moment I pick up my vehicle after it has been serv service department has been. I have never had to wait from the moment I arrive for service to the moment I pick up my vehicle after it has been serviced. More
Well organized dealership w courteous experienced staff. They always offer a ride or loaner car for all service appointments. I have worked w Greenway for many years and have no reason to go somewhere else They always offer a ride or loaner car for all service appointments. I have worked w Greenway for many years and have no reason to go somewhere else. More
They replaced 4 tires but left an unmatched tire for a spare, a different size tire. Informed. Them, as that is a safety issue, using the different tire causes irregular ride and steering which could lead spare, a different size tire. Informed. Them, as that is a safety issue, using the different tire causes irregular ride and steering which could lead to an accident. Lawyer time especially since I was told management would not agree to swap the tire. It was a new tire no loss. More
Brad at Mercedes-Benz Greenway was extremely helpful and easy to work with. He kept me updated with the status of my car, and made the experience pleasant!! easy to work with. He kept me updated with the status of my car, and made the experience pleasant!! More
The process was straight to the point, no going around the bush. No haggling as if you’re going to a cheap shop. They matched my trade in value and that made everything moot and academic, shall we say. Th the bush. No haggling as if you’re going to a cheap shop. They matched my trade in value and that made everything moot and academic, shall we say. The staff were all friendly to me and one female staff took a photo with me wearing a Pakol, an Afghan hat even though I’m not from that country. It was an awesome experience. Come and visit the dealership guys. More