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Mercedes-Benz of Houston Greenway

Houston, TX

Overview
Reviews
Vehicles
4.7
1,150 Reviews
Mercedes-Benz of Houston Greenway is the best place for all things Mercedes-Benz in the Houston. Located in Houston near the intersection of Weslayan St and Southwest Fwy, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston Greenway has it all. Visit our website to learn more, and schedule a test drive today!
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3900 Southwest Freeway

Houston, TX

77027

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Showing 1,150 reviews

December 21, 2022

I had a great experience. Jay Kohn provided excellent service, prompt responses, and outstanding snacks! He is ALWAYS great and this time he was AWESOME. Good job! More

by pamenefee
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Kohn
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Dec 26, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

December 19, 2022

I dont have much to say about the dealership other than its slow to getting your car in and out. I do want to shout out frankie who is the service manager. He took absolute care of me and any questions i a More

by momzombieof4boys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie
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Dec 22, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (713) 489-2111 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

December 19, 2022

Great service, alway know it will be done right, so so so expensive. I stopped having my work done here because of the cost. It looks like I may not return because of the same reason. More

by stevelouis
Recommend Dealer
Yes
Employees Worked With
Jasper Mendoza
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Dec 22, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi Stevelouis, we are deeply disappointed by your experience at Mercedes-Benz of Houston Greenway. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (713) 489-2111 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

December 19, 2022

Disappointed that I requested a loaner vehicle and when I arrived, none were available. Felt I wasted my time. More

by msamcpa
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
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Dec 22, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Houston Greenway. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2111 to discuss what we can do to help.

December 18, 2022

They were fast and efficient and the agent I dealt with kept me updated with the progress More

by fansudi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Shanklin
Report | Print
Dec 20, 2022 -

Mercedes-Benz of Houston Greenway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 18, 2022

The dealership is excellent! The facility is easy to access, very clean and modern, parking is always convenient, the personal are welcoming and knowledgeable, service and sale More

by jpatrick1949!
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam Mirza and Kevin Cayard
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Dec 20, 2022 -

Mercedes-Benz of Houston Greenway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Dec 21, 2022 -

jpatrick1949! responded

5STAR

December 18, 2022

Wonderful. Customer service. I never have any problems and everyone is always helpful. Thanks, Jessica More

by bakerrodney213
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica
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Dec 22, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

December 17, 2022

They were excellent I enjoyed my experience I have no complaints what so ever. A ten out of ten More

by Tyleranshawon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Remus
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Dec 20, 2022 -

Mercedes-Benz of Houston Greenway responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 16, 2022

Very friendly and professional Team and specially the sales person - Surender. Enjoyed the experience! Thank you More

by ESGPLUS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Surender
Report | Print
Dec 20, 2022 -

Mercedes-Benz of Houston Greenway responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston Greenway. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 16, 2022

The dealership was professional, honest, and reassuring. They diagnosed my vehicle's problem and resolved it. More

by brandiawilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Shanklin
Report | Print
Dec 20, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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