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Mercedes-Benz of Houston Greenway

Houston, TX

Overview
Reviews
Vehicles
4.7
1,150 Reviews
Mercedes-Benz of Houston Greenway is the best place for all things Mercedes-Benz in the Houston. Located in Houston near the intersection of Weslayan St and Southwest Fwy, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston Greenway has it all. Visit our website to learn more, and schedule a test drive today!
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3900 Southwest Freeway

Houston, TX

77027

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Showing 1,150 reviews

December 30, 2022

I had a great experience with mercedez Benz Greenway. Comfortable environment Helpful friendly staff, good experience More

by sherrill.kamau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Dec 30, 2022 -

sherrill.kamau responded

Mercedes-Benz of Houston Greenway Dec 30, 2022 sherrill.kamau I had a great experience with mercedez Benz Greenway. Comfortable environment Helpful friendly staff, good experience

Dec 30, 2022 -

sherrill.kamau responded

I had a great experience with mercedez Benz Greenway. Comfortable environment Helpful friendly staff, good experience

December 29, 2022

Very hectic and time consuming experience just to pay for service and collect my vehicle; this took close to 30 minutes. More

by clarkson.slayden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alf
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Jan 02, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (713) 489-2111 to discuss what we can do to help.

December 29, 2022

MB of Greenway have a nice selection of cars. This was my second purchase from this dealership. The buying process was easy. Manny Rodriquez was easy to work with and had the car ready at the agr More

by Texas Buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Manny Rodriquez
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Jan 02, 2023 -

Mercedes-Benz of Houston Greenway responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 29, 2022

More selection of cars to chose from, and locations was good, therefore I chose this location. More

by Class 300
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley
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Jan 02, 2023 -

Mercedes-Benz of Houston Greenway responded

Hello, it means so much to us that you chose our dealership! Drive safe, and we'll see you on the road.

Jan 03, 2023 -

Class 300 responded

Muhammad Khan, was my sales person, he was not attentive enough, heard what he wanted to, specifically as him for a picture on the floor where I first so my car, he endured that it would take care of it, second when the deal was officially approved, he hurried me along, for the next customer, the fiance person tried to con, me into the MB Loan, the only person that gave me real customer care was Ashley, not to mention Dennis Frederick did not return one fall call, what a joke for an sales manager.

December 28, 2022

David and Rhett provided the best service. They kept me informed all through the process More

by bruno.okoh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Griffins, Rhett San Angelo
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Dec 29, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

December 28, 2022

Worst experience ever. They are acting like a cheap used car dealer no like the high end brand they represent More

by Dirck.hornung
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Coco
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Jan 01, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Houston Greenway. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-2111. We hope to hear from you.

December 27, 2022

Excellence services, I have also requested to install the front license plate. The waiting room is comfortable and the customer services associates pretty much friendly and explain everything in detail More

by Cactusprov
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Alf
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Dec 29, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 27, 2022

We typically get very good service and everyone is knowledgeable about the cars and helpful with issues. More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline
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Dec 29, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi Laura, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 23, 2022

Mr Remus was very helpful with the car I wanted. He took pictures and videos when vehicle was ready for final purchase. The one price for used cars helps with the purchasing because you don’t have t More

by melsy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Remus Bulmer
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Dec 26, 2022 -

Mercedes-Benz of Houston Greenway responded

Hello Melsy, it means so much to us that you chose our dealership! We appreciate your recommendation of Mercedes-Benz of Houston Greenway and we hope to be of service again in the future.

December 22, 2022

Jerry Jow is always very helpful, listening to my concerns and properly addressing them. He is also very pleasant to deal with. More

by salomonrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Jow
Report | Print
Dec 27, 2022 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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