Mercedes-Benz of Houston Greenway

They finished the maintenance early and let me know so I could pick it up at a more convenient time could pick it up at a more convenient time More

We have always been very pleased with the service from Mercedes Greenway. The advisers and the entire staff do an excellent job with timely, reliable and dependable service. Mercedes Greenway. The advisers and the entire staff do an excellent job with timely, reliable and dependable service. More

I brought in my ML 350 for a check engine light and an overdue A service. I had no appointment but Peter Schermerhorn (service advisor) worked me in. This really helped me out because I start treatment fo overdue A service. I had no appointment but Peter Schermerhorn (service advisor) worked me in. This really helped me out because I start treatment for cancer next week and I would not have had time later. More

I first leased my car in 2020 and loved it so decided to purchase it at lease end. Hector Cardet made the process easy and pleasant. purchase it at lease end. Hector Cardet made the process easy and pleasant. More

Thank you to my Sales Representative “Ryan Ismail” and the entire MB team. Purchasing a car could not be better and the sales representatives could not be more professional, honest and helpful. the entire MB team. Purchasing a car could not be better and the sales representatives could not be more professional, honest and helpful. More

Great experience. I received courtesy and professional service all the way throughout my buying experience. I received courtesy and professional service all the way throughout my buying experience. More

Took my car to get serviced at 7am 12/23. They told me it would be ready by 1745 on 12/23, Friday afternoon. I showed up at 1855 - rushed, to make sure I wouldn’t be stuck with a rental for C They told me it would be ready by 1745 on 12/23, Friday afternoon. I showed up at 1855 - rushed, to make sure I wouldn’t be stuck with a rental for Christmas Eve/Christmas since I needed to take my dog to my family’s house. I get there I pay, and my car is nowhere to be found… it’s still on the lift - no one told the service guy and they had ample time to tell me so I wouldn’t have had to modify my schedule that evening. I’m standing there confused and the service manager looks at me and says just keep the loaner. Now I’m upset because I can’t have dogs in the loaner so how am I supposed to transport our family member to see family on Christmas?! Straight garbage. Jay didn’t reach out until Monday to “follow-up”. Didn’t even realize I hadn’t picked up my car yet. More

Very professional great customer service very well mannered allows you to enjoy your visit great mannered allows you to enjoy your visit great More

Excellent Service , and wonderful Team I am very happy with Mercedes Benz of Houston Greenway with Mercedes Benz of Houston Greenway More

Outstanding dealership: knowledgeable and communicative staff, exceptional service, and all around personable kind people. Jerry Jow, service representative, is the best. Thank you. staff, exceptional service, and all around personable kind people. Jerry Jow, service representative, is the best. Thank you. More