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Mercedes-Benz of Houston Greenway

Houston, TX

Overview
Reviews
Vehicles
4.6
1,152 Reviews
Mercedes-Benz of Houston Greenway is the best place for all things Mercedes-Benz in the Houston. Located in Houston near the intersection of Weslayan St and Southwest Fwy, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston Greenway has it all. Visit our website to learn more, and schedule a test drive today!
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3900 Southwest Freeway

Houston, TX

77027

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Showing 1,152 reviews

January 20, 2023

Great service, Professional at all times. Staff were both helpful and friendly, and as attentive. More

by zoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
minh
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Jan 24, 2023 -

Mercedes-Benz of Houston Greenway responded

Hello, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 20, 2023

Always recommends most economical solutions for repair and maintenance. Also very prompt and courteous service. More

by Wfenogliojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mien
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Jan 24, 2023 -

Mercedes-Benz of Houston Greenway responded

Hello, We are pleased to hear you had such a positive experience with us. We appreciate your recommendation of Mercedes-Benz of Houston Greenway and we hope to be of service again in the future.

January 19, 2023

I corresponded directly with Brad through phone and emails and texts. He was extremely helpful throughout the process. More

by Pgaffney.austin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Biondo
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Jan 23, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 19, 2023

Always great service Leigh is a pleasure to work with and look forward to driving my car More

by jcherre50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leigh Bennet
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Jan 23, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 19, 2023

Straightforward, honest, and they follow through on their commitments. Their service is always to notch, with prompt and courteous service writers. I highly recommend them to anyone who is looking for thei More

by Ken Mendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Kohn
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Jan 23, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Ken, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Houston Greenway. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 19, 2023

It is always a pleasure to purchase from a professional dealership that cares about your needs and exceeds your expectations. My family and I have been purchasing cars from Rokan for over a decade. More

by Elder Escobar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rokan
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Jan 23, 2023 -

Mercedes-Benz of Houston Greenway responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 18, 2023

Excellent service. Employees were attentive and our rep Minh handled our appointment promptly and efficiently. More

by maritaglodt
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Minh
Report | Print
Jan 22, 2023 -

Mercedes-Benz of Houston Greenway responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review! Drive safe, and we'll see you on the road.

January 18, 2023

Our purchase at Houston Greenway was an excellent experience. All of the staff were both helpful and friendly. More

by caravageli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolyn Peligrino
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Jan 22, 2023 -

Mercedes-Benz of Houston Greenway responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review! Feel free to stop by if you ever need any more help.

January 13, 2023

Service Advisor never got back to me with an estimate on additional repairs that were recommended. Also wanted a State Inspection performed and your equipment was broken…..no follow-up on when Inspection wo More

by prichards1126
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Shanklin
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Jan 17, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Houston Greenway take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-2111. We hope to hear from you.

January 13, 2023

This was my first time working with Jairo as my service advisor - he was absolutely fantastic! The car was being serviced as a routine maintenance, but the techs found a bigger problem with oil leakage fro More

by Lisa W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Perez
Report | Print
Jan 20, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Lisa, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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