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Mercedes-Benz of Houston Greenway

Houston, TX

Overview
Reviews
Vehicles
4.7
1,150 Reviews
Mercedes-Benz of Houston Greenway is the best place for all things Mercedes-Benz in the Houston. Located in Houston near the intersection of Weslayan St and Southwest Fwy, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston Greenway has it all. Visit our website to learn more, and schedule a test drive today!
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3900 Southwest Freeway

Houston, TX

77027

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Showing 1,150 reviews

January 19, 2023

Straightforward, honest, and they follow through on their commitments. Their service is always to notch, with prompt and courteous service writers. I highly recommend them to anyone who is looking for thei More

by Ken Mendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Kohn
Report | Print
Jan 23, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Ken, thanks so much for the warm recommendation of the team here at Mercedes-Benz of Houston Greenway. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 19, 2023

It is always a pleasure to purchase from a professional dealership that cares about your needs and exceeds your expectations. My family and I have been purchasing cars from Rokan for over a decade. More

by Elder Escobar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rokan
Report | Print
Jan 23, 2023 -

Mercedes-Benz of Houston Greenway responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

January 19, 2023

Always great service Leigh is a pleasure to work with and look forward to driving my car More

by jcherre50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leigh Bennet
Report | Print
Jan 23, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 19, 2023

I corresponded directly with Brad through phone and emails and texts. He was extremely helpful throughout the process. More

by Pgaffney.austin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Biondo
Report | Print
Jan 23, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 18, 2023

Excellent service. Employees were attentive and our rep Minh handled our appointment promptly and efficiently. More

by maritaglodt
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Minh
Report | Print
Jan 22, 2023 -

Mercedes-Benz of Houston Greenway responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review! Drive safe, and we'll see you on the road.

January 18, 2023

Our purchase at Houston Greenway was an excellent experience. All of the staff were both helpful and friendly. More

by caravageli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carolyn Peligrino
Report | Print
Jan 22, 2023 -

Mercedes-Benz of Houston Greenway responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review! Feel free to stop by if you ever need any more help.

January 13, 2023

Service Advisor never got back to me with an estimate on additional repairs that were recommended. Also wanted a State Inspection performed and your equipment was broken…..no follow-up on when Inspection wo More

by prichards1126
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Shanklin
Report | Print
Jan 17, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Houston Greenway take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-2111. We hope to hear from you.

January 13, 2023

Kevin Graves isthe BEST. Servuce was prompt, efficient and well done. I will return for service. More

by gmchenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Graves
Report | Print
Jan 20, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value . we hope you'll consider us again in the future!

January 13, 2023

This was my first time working with Jairo as my service advisor - he was absolutely fantastic! The car was being serviced as a routine maintenance, but the techs found a bigger problem with oil leakage fro More

by Lisa W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Perez
Report | Print
Jan 20, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Lisa, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 13, 2023

Sam was very helpful finding the right car. Frank was very helpful teaching the features. Two disappointing experiences: the trade in valuation (tried a ridiculous, unprofessional low-ball, but More

by TC
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sam Mirza (sold car), Frank Wang (taught features and helped with closing)
Report | Print
Jan 20, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Houston Greenway. Don't hesitate to call us if you ever need anything. Be safe on the road!

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