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Mercedes-Benz of Houston Greenway

Houston, TX

Overview
Reviews
Vehicles
4.7
1,150 Reviews
Mercedes-Benz of Houston Greenway is the best place for all things Mercedes-Benz in the Houston. Located in Houston near the intersection of Weslayan St and Southwest Fwy, our dealership serves residents from Houston, Spring, and the entire Harris County area. From the latest new Mercedes-Benz cars and SUVs for sale, to our extensive pre-owned inventory, Mercedes-Benz of Houston Greenway has it all. Visit our website to learn more, and schedule a test drive today!
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3900 Southwest Freeway

Houston, TX

77027

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Showing 1,150 reviews

January 28, 2023

Jairo was very helpful. My car was ready in no time! I even appreciated the ride to meet my husband for lunch & the ride back More

by B. Godine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
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Jan 31, 2023 -

Mercedes-Benz of Houston Greenway responded

We are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 27, 2023

Excellent customer service and great knowledge of what the details are of your vehicle. I was pleased More

by No screen name
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed Alfawriya
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Jan 31, 2023 -

Mercedes-Benz of Houston Greenway responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

January 26, 2023

Great service like always…. Michael was great and very professional with great communication and was able to get me in and out in no time. More

by Marco G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Alf
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Jan 31, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Marco, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 26, 2023

My husband and I were just looking. Not ready to buy a car. But after talking with Remus Bulmer, he was very professional and knowledgeable. It was an easy decision to go head and purch More

by clandtolbert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Remus Bulmer
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Jan 31, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, your comments keep us motivated and working hard for all our guests! If you ever need help, just give us a call. Happy motoring!

January 26, 2023

I got a flat tire and drive into Greenway without an appointment. They were extremely busy but worked me in, provided a shuttle to and from my home, and replaced my tire within several hours. My advisor More

by Donna Essl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
Report | Print
Jan 31, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Donna, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Mercedes-Benz of Houston Greenway. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 26, 2023

I am always met with the most pleasant assistance when I pull into the service area! More

by Eighedosa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter, Jasper
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Jan 31, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we appreciate you taking the time to leave us a response! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 26, 2023

Good morning When I picked my car up the other day from tire repair, my key was taped on one end. I was in a hurry and didn't bother removing. I removed this morning and see that the end cap is missing. More

by bertwolf3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
manager
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Jan 30, 2023 -

Mercedes-Benz of Houston Greenway responded

Hello, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-2111. We hope to hear from you.

January 26, 2023

Always responsive. Jay has a "We will make it happen " view. Service area is a pleasant environment. More

by bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
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Jan 31, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we appreciate you taking the time to leave us a response, Bob! Drive safe, and we'll see you on the road.

January 26, 2023

Kevin Graves is a great person. He is always polite and understanding. Excellent customer service etiquette. They go the extra mile to make you comfortable. More

by joann2116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Service advisor, The guy in rental ( did not ask his name)
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Jan 31, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 26, 2023

My car went in for service this week and my service person, Mike Walsh, noticed that I didn't have a little thing you must have to change a tire. He was very worried and made sure I had a new one (fre More

by anniebeetexas@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Walsh
Report | Print
Jan 31, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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