
Mercedes-Benz of Houston Greenway
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Good customer Service, and the sales person performance was excellent. Patel took time to explain and answer most of my questions and also follow up after the sales. was excellent. Patel took time to explain and answer most of my questions and also follow up after the sales. More
Wonderful experience with our sales person Sam M. at Mercedes-Benz Greenway. He warmly greeted us and was so knowledgeable about all the different models. We were just looking but with Sam's expertis at Mercedes-Benz Greenway. He warmly greeted us and was so knowledgeable about all the different models. We were just looking but with Sam's expertise and enthusiasm we decided to not only buy one car but ended up buying 2 new cars! He made everything so easy and seamless. We will be back and Sam will be our sales representative for all future purchases. I will definitely recommend Sam to anyone interested in purchasing a Mercedes-Benz! Everyone was super friendly in the dealership, overall we had just an excellent car buying experience. Thank you Mercedes-Benz Greenway!!! More
The service staff is the best ! They communicated very well thru email and text throughout the whole service process. They sent me a video of recommended additional repairs and expl They communicated very well thru email and text throughout the whole service process. They sent me a video of recommended additional repairs and explained everything in laymen terms. My service rep Brigitt was outstanding! She asked me to text her when I was heading that way to pickup my car so she can pull and have the car ready for me on arrival. More
The staff from my service writer to the woman sweeping the hallways was excellent everybody was polite and courteous which is exactly what I needed I would recommend your dealership although it's out of r the hallways was excellent everybody was polite and courteous which is exactly what I needed I would recommend your dealership although it's out of reach for most of my friends but as for me I will be looking to get my standard services taking care of there thank you Greenway for your hospitality. More
I had an easy time dropping off, communicating what services I needed, receiving a shuttle ride to and from work, paying was seamless, and my car was waiting for me after my shuttle drop off. services I needed, receiving a shuttle ride to and from work, paying was seamless, and my car was waiting for me after my shuttle drop off. More
I had an excellent experience with my sales person Patel at the Mercedes-Benz Greenway location in Houston Texas. I originally went in the dealership by myself and looked around at the cars on the outside. at the Mercedes-Benz Greenway location in Houston Texas. I originally went in the dealership by myself and looked around at the cars on the outside. On that day, I did not want to be harassed by any sales persons. I was just browsing the parking lot. I went back in again on another day by myself and Patel was my sales person. I felt very relaxed with him as myself being a female there by myself. He explained things very thoroughly to me. We went over the quote and he allowed me time with no harassment to think about what I wanted to do. He offered suggestions and he listened to me. This was a huge plus for me because I was there talking about purchasing a car as a female by myself. I left and came back a third time but, this time with my parents, My parents thought as well as myself that he is an excellent sales person. On the day of delivery of the car, my dad was with me. Everything went smoothly with not one hiccup. I would definitely recommend him as a sales person to anyone who is interested in purchasing a Mercedes Benz. More
The service is convenient, efficient, and professional. Peter is a great service advisor. Very attentive and helpful. The shuttle service is great and fast. Peter is a great service advisor. Very attentive and helpful. The shuttle service is great and fast. More
I was going out of town on business, but had an unexpected problem with my car. My service manager got the problem resolved quickly and I was able to leave at the time I needed to do so. I can alwa unexpected problem with my car. My service manager got the problem resolved quickly and I was able to leave at the time I needed to do so. I can always depend on excellent service here. More